Job Posting Title:

Executive Director of Student Support

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Hiring Department:

Office of the Dean of Students

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Jun 16, 2025

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

Purpose:

The Executive Director of Student Support is a critical member of the leadership team for the Office of the Dean of Students. The Support portfolio encompasses non-clinical case management, basic needs including the UT Outpost, and transition programs such as First Gen and Horns Helping Horns. In addition, this position oversees crisis response for student concerns.

The support portfolio has a robust staff, including 1 Senior Associate Director and 2 Associate Directors, as well as case management and basic need teams. Under the Executive Director’s leadership, this portfolio provides a variety of support services to ensure students are retained at the university regardless of a situation or crisis.

Duties:Oversee all support initiatives for the Office of the Dean of Students, including Student Outreach and Support, Basic Needs, and First Gen Initiative.Recruit, supervise, develop and evaluate staff in the support area, including direct supervision of the Senior Associate Director of Student Outreach and Support, Associate Director of Basic Needs, and Associate Director of First-Gen.Serve as the co-chair for the Behavior Assessment Team and provide leadership to the campus community regarding behavior intervention.Coordinate the budget development and provide financial oversight for the support portfolio. Steward development/grant funded programs, services, and resources. Provide leadership to enhance development and fundraising strategies.Serve as a member of the department leadership team. Assist in leading special assignments within the University, Office of the Dean of Students, and the Division of Student Affairs. Participate on University committees representing the Office of the Dean of Students.

Required Qualifications:

Master’s degree in student affairs, higher education, or a related field. At least 10 years of relevant experience. Experience supervising professional staff. Knowledge of federal and state laws, and University policy. Experience in crisis management and/or basic needs programming. Experience conducting planning and assessment activities. Excellent communication skills with the ability to acquire information/ideas from others. Ability to collaborate and share resources based on programmatic needs. Demonstrated ability to factor functional concerns/needs into strategy. Capability to delegate functional tasks to direct reports and engages others in achieving strategic initiatives. Experience managing a budget or advising on finances. Demonstrated ability to work collaboratively with students, faculty, administration, and external stakeholders. Possess effective facilitation skills, strong attention to detail, and have success managing concurrent tasks. Professional demeanor and ability to maintain sensitive information. Excellent interpersonal, written, and verbal communication skills including presentations, written correspondence, and reports. Equivalent combination of relevant education and experience may be substituted as appropriate.

Preferred Qualifications:

Terminal degree in student affairs, higher education, or a related field. More than 10 years direct experience in case management, crisis response, first-gen programming, or basic needs. Experience at a large, public institution. Demonstrated work with and understanding of reputational and financial risks. Experience building partnerships and collaborating across departments. Experience supervising Associate Director or Director level staff. 

Salary Range
$135,000

Required Materials

Resume/CV

3 work references with their contact information; at least one reference should be from a supervisorLetter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. This position has the option to elect the Optional Retirement Program (ORP) instead of TRS, subject to the position being 40 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

E-Verify Poster (English) [PDF]E-Verify Poster (Spanish) [PDF]Right To Work Poster (English) [PDF]Right To Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.