Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

The Executive Director of the Linde Family Institute for Primary Care Leadership is a highly experienced administrator and expert thought leader within the field of leadership development who, along with the physician chief, is responsible for creating, overseeing, executing and evaluating the impact of the Linde Center for Primary Care Leadership. The Center, funded through a substantial endowment, includes a comprehensive leadership development curriculum for junior through senior primary care and network leaders throughout Beth Israel Lahey Health, as well as innovation grants that support improvement projects in primary care practices.
The following statements describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of this position.

Job Description:

Primary Responsibilities:
1.    Partners with the Chief, Linde Center for Primary Care Leadership, to assess network-wide primary care, population health, and leadership development priorities at the organizational, practice, team and individual levels.
2.    Creates and oversees the delivery and evaluation of evidence-based primary care leadership development programing/curriculum and interventions that support BILH primary care strategic objectives.  Brings subject matter expertise in the field of leadership development and builds expertise within current national, regional, and local priorities in primary care medicine. 

1.    Facilitates and co-leads the existing Linde Fellowship in Primary Care Leadership, including recruiting and selecting fellows, designing content, and planning and facilitating bimonthly 4-hour workshop sessions

2.    Develops new leadership curricula and experiences that address needs for:

1.    Entry-level, emerging leader content aimed at new primary care MD and NP providers who are entering BILH-affiliated primary care practices

2.    Senior BILH leaders and previous Linde Fellowship alumni who participate in a year-long experience focused on a single primary care leadership advancement goal

3.    Identifies recruits and manages internal subject matter practitioner experts and external vendors to develop and deliver primary care leadership programs and interventions. Ensures awareness of leadership development programs and services to all BILH-affiliated primary care leaders and physicians.  Collaborates closely with the Harvard Center for Primary Care at Harvard Medical School.
4.    Serves as certified leadership coach to physicians, executives and managers based on needs related to building leadership capacity in all primary care leadership programs. 
5.    Assesses impact and efficacy of Linde Institute programs and updates offerings based on results.
6.    Partners closely with and ensures alignment with the BILH Leadership Development Team. 
7.    Works with Chief, Linde Institute to set budgets and plan expenditures from the Endowment.
8.    Partners with the Chief to hire and oversee the Linde Institute Project Manager (0.5 FTE)
9.    Integrates BILH values and diversity, equity, and inclusion principles in all leadership development programs, interventions and processes.

Required Qualifications:
1.    Master’s degree in Leadership Development, OD, Organizational Behavior, Industrial/Organizational Psychology required
2.    Minimum of 10-15 years of experience required, including a minimum of at least 5 years leading a team of experienced leadership development practitioners in a complex organization. 
3.    Certification and at least 5 years experience as an executive coach
4.    Strong background and expertise in leadership development theory and practice, and a broad range of evidence-based leadership development interventions. Experience in building, managing and successfully developing a team of functional experts.
5.    Skilled at collecting and analyzing data to make strategic decisions, and to determine outcomes of programs, including ROI.
6.    Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. Will produce complex documents and reports, perform analyses and maintain databases.

Preferred Qualifications:
1.    Prior experience working in the healthcare industry, particularly academic medicine and/ or primary care.
2.    Ability to learn quickly, create internal partnerships, promote collaboration, and recommend and implement strategies that fit and enhance culture and integrate across the organization.
3.    Qualifications to achieve Lecturer status at Harvard Medical School
Competencies:
1.    Decision Making: Ability to make decisions with significant, broad implications for the management and operations of a major department or multiple departments. Participates in decisions on overall strategy and direction of the organization.
2.    Problem Solving: Ability to address problems that are broad, complex and abstract, often involving Medical Center-wide issues and requiring substantial creativity, resourcefulness, staff engagement, Lean diagnostic techniques, negotiation and diplomacy to develop solutions.
3.    Independence of Action: Ability to set goals and priorities for functional area. May make recommendations for department policies, practices and programs. Manager or Director provides broad guidance and overall direction.
4.    Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas.
5.    Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others.
6.    Knowledge: Ability to demonstrate broad and comprehensive knowledge of theories, concepts, practices and policies with the ability to use them in complex and/or unprecedented situations across multiple functional areas.
7.    Team Work: Ability to lead collaborative teams for larger projects or groups both internal and external to the Medical Center and across functional areas. Results have implications for the management and operations of multiple areas of the organization.
8.    Customer Service: Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner.

Social/Environmental Requirements:
1.    Work requires periods of close attention to work without interruption. Concentrated effort of up to 4 hours without break may be required.
2.    Work requires constant response to changing circumstances and using new information to adjust approach and to quickly respond to new needs.
3.    No substantial exposure to adverse environmental conditions
4.    Health Care Status:  NHCW: No patient contact.- Health Care Worker Status may vary by department

Sensory Requirements:
Close work (paperwork, visual examination), Color vision/perception, Visual monotony, Visual clarity > 20 feet, Visual clarity