For both our employees and our businesses, we are leading success in a diverse culture with a commitment to creating an environment where everyone feels like they belong; positions within Chase provide numerous opportunities for meaningful growth in a firm dedicated to inclusivity, development, mobility and career advancement. We are hiring best-in-class talent who are passionate, entrepreneurial and want to work in a globally diverse organization with a strong team culture. 

As an Executive Communications Vice President you will support executive communications for Chase’s Chief Risk Officer and the Consumer & Community Banking (CCB) Risk organization.  You will play a critical role ensuring employees in Consumer & Community Banking Risk receive crucial information in real-time and have a clear understanding of business priorities. You will create strategic, audience-focused communication plans that keep employees, executives and key internal stakeholders engaged and informed. In addition, you will be a trusted advisor and work with senior leaders in a highly matrixed organization to develop clear, compelling messaging strategies, lead the production and editing of written communications, ; plan internal events such as town halls, site visits, offsites and conferences; draft and edit senior leader presentations; and manage the distribution of internal communications. 

Job responsibilities:

Partner with senior leaders to develop clear, compelling messages that reflects the vision of the business, enhances leadership presence and strengthens the employee experience. Collaborate across a matrixed organization to ensure cohesive communication efforts across multiple business units and corporate functions, supporting integrated and consistent communication campaigns. Design and implement channel strategies to maximize message delivery and audience engagement, using channels including Microsoft Teams, Outlook, corporate intranet, video and live events. Lead the planning and execution of key employee events including team site visits, quarterly town halls, senior leaders conferences and other senior leader gatherings. Own digital content creation and development, to engage employees and contribute to the Chase’s internal editorial strategy to help amplify the stories from these functions across the business. Measure and analyze the effectiveness of all internal tactics, such as open rates, event survey results and article clicks, and incorporate best practices and learnings into go-forward plans. Manage major communications initiatives, including organization announcements and change management efforts, including internal email distribution. Apply our consistent voice across all communications. Draft and edit internal communication articles for newsletters and the intranet. Prepare briefing materials, presentations and talking points for executives.

Required qualifications, capabilities, and skills:

7+ years of communications experience in a large matrixed organization Strong executive presence and experience working with and counseling senior leaders. Excellent writer with an audience-first mindset.  All-around team player who willingly collaborates and contributes to both strategic and tactical deliverables. Strong project management skills, with the ability to handle large-scale, complex projects with discipline and precision. High attention to detail and strong organizational skills A self-starter with ability to work well in a dynamic, fast-paced environment with speed, flexibility, and adaptability. Outstanding judgment, proactive problem-solving ability and resourcefulness. Creative mindset with the ability to think outside of the box.

Preferred qualifications, capabilities, and skills:

financial services