You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
American Express Corporate Affairs & Communications (CA&C) is a global team that has a deep understanding of internal and external communications; Environmental, Social and Governance issues; and corporate philanthropy. CA&C uses a variety of programs and platforms to communicate our brand message and key business initiatives to shareholders, colleagues and the community at large. The team supports American Express by creating compelling communication strategies that promote and tell the story of our products and services and how our actions benefit our company and our customers.
We are looking for a responsible, professional, and flexible Executive Assistant who will provide high-quality administrative assistance in a hybrid working environment. This Executive Assistant will support up to three team vice presidents on the CA&C Corporate Sustainability team, including the Head of Corporate Sustainability, the VP of Philanthropy and the VP of ESG.
The Corporate Sustainability (CS) team is dynamic, fast-paced and enterprise-focused; therefore, the day-to-day responsibilities require seamless collaboration across a wide range of stakeholders, both inside and outside of American Express. This position is an integral part of the team and needs to be extremely proactive in anticipating and adapting to the needs of team leaders. The ideal candidate must be experienced in working in an agile environment and using several collaborative digital tools. Building strong relationships, excellent organization skills, ability to manage and operate in a dynamic environment, being resourceful and knowing how to navigate large organizations will also be critical to success in this position.
How will you make an impact in this role?
Manage calendar activity: coordination and oversight of internal and external business meetings, making all necessary arrangements including sending invitations, reserving facilities, audio, telepresence and visual setup, transportation, catering and preparation of meeting materials or agendas where appropriate
Make travel arrangements and itineraries including air, hotel, transfers and visas
Prepare, reconcile and process expense reports in line with company and organization requirements using Concur Expense System
Create and manage strong administration and approvals processes within the CS team.
Support onboarding, including equipment, access and support with onboarding plans for new hires to the team
Manage general follow-up and generate reminders to effectively meet deadlines and commitments
Procure laptops, office supplies, office space, etc. and managing the procurement process including researching and approving invoices, and researching standard accounting errors
Manage administration including updating distribution lists, onboarding for external vendors, track external scopes of work
Minimum Qualifications
Minimum 4 years of executive administrative support experience within a large organization
High level of proficiency using MS Office including Word, Excel and PowerPoint
Excellent time management and organizational skills with a strong focus on accuracy and attention to detail, with the ability to work flexibly across multiple priorities, sometimes under pressure, to meet deadlines
Experience interacting with senior executives of a large corporation and their EAs, including across multiple time zones
Proven track record of managing executives effectively with a “customer first” mentality and keen attention to the executive’s experience and needs
Ability to operate with a high level of integrity for handling sensitive issues and maintain complete confidentiality
Must be a team player who excels working in a dynamic environment and can collaborate across and represent the Corporate Sustainability Executive Team
Preferred Qualifications
Proficiency using internal AXP (or related) tools and systems – Live Meeting, webcam, phone functions, MS Outlook, Ariba, Concur, Payroll, SharePoint, and myHR
Ability to develop and deliver effective verbal and written communications, at all levels of management, colleagues and business contacts
Ability to identify problems, determine possible solutions, and proactively work to resolve issues
Proficiency with major social media tools, including LinkedIn, Facebook, Twitter, Instagram and Tik Tok
Strong interpersonal, relationship and networking skills to build and maintain effective professional relationships across all areas of the organization
Salary Range: $24.05 to $48.10 hourly + bonus + benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue
visa sponsorship for these positions.