London, GBR
16 days ago
Executive Assistant
**About ETS:** For more than 75 years, we have amplified products and services based rigorous research and our belief in the power of learning. Driven by our mission to advance quality and equity in education, ETS provides learning solutions, pioneering research and trusted assessments that help guide learners around the world on their path to new possibilities. Our portfolio of trusted measures include **TOEFL®, TOEIC®, GRE® and Praxis®** . Along with research, development and innovation that explores new frontiers in learning and measurement our educational measurement solutions and research contribute to the development of new methods and tools, inform important dialogue with education policymakers, and shed light on critical issues and potential solutions - all with the aim of creating a world where all learners can improve their lives through education. With new senior leadership at the helm, ETS aims to continue changing the lives of all learners as we expand our organization's global footprint. Our goal is to remain at the forefront of assessment and measurement efficacy within the education and ed tech space as it continues to grow and evolve. The Executive Assistant is a trusted partner to senior executives who executes a diverse range of administrative responsibilities in a fast-paced, dynamic environment. The Executive Assistant provides daily support and assistance to senior executives and is the key liaison internally across divisions and externally with clients and vendors. The incumbent will also be responsible for a range of clerical and administrative tasks to support daily operations in an office setting. Responsibilities: Act as a link to senior executives for contacts inside and outside of the organization. Manage executive calendars, including resolving schedule conflicts by understanding organizational goals and priorities. Draft, edit, and send out high-quality and timely communications, reports, presentations, and proposals. Handle communications and details that are highly confidential and time-critical. Prioritize and engage in the full scope of meeting management by utilizing technological tools; from setting up engagements, video conferencing, technology needs, presentation materials, catering, etc. Take notes or minutes at various leadership and other stakeholder meetings when required and maintain basic project management protocols. Communicate with senior leadership and high-profile contacts on a regular basis with a focus on relationship building. Plan and schedule domestic and international travel itineraries and accommodations for senior executives. Submit and manage financials such as updating expense accounts, checking corporate credit accounts and processing payment requests. Perform general office assistant duties and tasks. Project a positive, professional image toward clients, vendors, and staff in all interactions and situations. Perform research and ad hoc duties as assigned. Adhere to ethical standards & comply with the laws and regulations applicable to the job function. Problem-Solving: Uses their experience and possesses an understanding of both potential situations and the executive’s habits and needs, to anticipate and remove obstacles before they occur. Reacts quickly and is resilient, finds the best alternatives when changes arise. Results Orientation: Sets stretch goals for personal accomplishment and works tenaciously to achieve those goals; acts with a sense of urgency; takes the initiative on actions; ability to multitask and manage multiple priorities; maintains focus by avoiding or overcoming roadblocks. Superior organizational skills, accuracy, attention to detail, prioritization, and ability to meet deadlines; ability to make timely decisions. Innovation: Ability to “think outside of the box” and provide creative solutions that unify best practices and business needs in a scalable, sustainable approach. Learning Agility: Adept at working through change, working across cultures and differences, readily sees and values different perspectives, and adjusts; accordingly, constantly evaluates their own processes and finds ways to make them more efficient and effective. Relationship Mastery/People Skills: Excellent verbal and written communication skills; Proven ability to collaborate with stakeholders; ability to build and maintain strong relationships. Education and Experience: Bachelor’s degree preferred. 5+ years’ experience supporting an executive. Proven experience and proficiency in Microsoft Office suite, Social Media platforms, and video conferencing platforms like Microsoft Teams and Zoom, with the ability to learn new tools/technologies. **ETS believes in a Total Rewards philosophy for our employees, and they include:** + Health, Vision, Dental insurance plans to choose from + Generous continuous learning support, from individual learning grants to up to 6 classes a year for tuition reimbursement as well as on-line learning access! + Generous PTO and vacation time to balance your work and life + Additional 8 hours of PTO for volunteer work + Retirement plan (401(a)) and traditional Roth (403b) with company contribution + Commuter Benefits, Pet Insurance, 1 year subscription to Calm App **ETS is mission driven and action oriented** + Diversity, equity, inclusion, and belonging is at the forefront of the ETS employee's daily work. To further foster an inclusive environment ETS is home to a wide variety of Affinity groups that celebrate the diversity of our talented employees. + How about cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders? ETS offers multiple Business Resource Groups (BRG) for you! + Are you passionate about volunteering and being active in your career and community? ETS offers our Center for Advocacy & Philanthropy (CAAP) where we encourage ETS employees to become active volunteers in their communities and schools through the ETS Cares Giving Campaign. Our employees can support any 501c3 or eligible charity of their choice. **ETS is an Equal Opportunity Employer comprised of people with different experiences, strengths, and backgrounds who share a passion for advancing quality and equity in education. We are dedicated to building teams that reflect the various backgrounds, experiences, and identities of those we serve. The Talent Acquisition team strives to ensure candidates enjoy a fair and equitable hiring process. We believe our differences empower us to be a better team, making better decisions and delivering better results.**
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