We are a Business Enabling Team who assists trainers to train representatives, letting the representatives have a good learning experience.

Position Responsibilities:

Administration of Course Fees, Penalty fees and submission of IBF FundingCreation of courses, assessments and eLearning modules in our Learning Management SystemCreation of SCORM Training MaterialsAdministration of Learning Management System on attendance taking and appeals handlingProvision of customer ServicePerforming UAT on system enhancement if requiredAdministration on Training points (Rewards System) reimbursementAdministration of our dept Generic MailboxHandling of Training room booking request

Required Qualifications:

Fresh graduates or some experience in Training Administration would be preferredknowledge of SCORM creation, video editing and performance of UAT experienceGood to have some working experience in insurance industry

When you join our team:

We’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid