SWBC is seeking a talented individual to administer and configure enterprise messaging systems, primarily focusing on Exchange on-premises and online, as well as monitor and ensure system up-time. Provide system performance analysis and troubleshooting for production messaging environment. Serve as Tier 3 escalation point from Desktop Support and Helpdesk teams. Good focus on identification and automation of processes to reduce repeatable functions.

Why you'll love this role:

 In this role, you will work with a group of individuals who seek a common goal of ensuring stability, scalability and security of our infrastructure. As part of an agile and innovative team, you will work closely with peers at multiple levels. You will employ various tools and skills to ensure our systems meets the needs of our users. Beyond a well-balanced career opportunity and unique experiences that will grow your skills, our team is diverse in all aspects; passionate about collaboration; and leverages technology and automation; as well as celebrates our success as a team. Our leaders recognize that growth, autonomy, work-life balance, professional development, continuous improvement, and a commitment to shared values are key enablers of our success. We work hard, take care of each other, and deliver positive outcomes daily.

Essential duties include the following:

Responsible for monitoring and reaction to alerts with the primary focus of uptime and continued operations of the server environment.Serves as escalation point for on-call or ticket issues raised by external parties.Configures and administers messaging systems, creating Engineering defined standards, including management of application and associated systems.Troubleshoots performance issues and assists in root cause analysis including execution of problem resolutions and proactive tuning.Creates and manages scripts relating to automation of basic tasks to streamline operations.Collaborates with architects on ensuring that messaging system standards meet existing security, system, operation, and business desires.Works with and manages Exchange Online and Exchange On-premises in a Hybrid configuration.Works with and manages Proofpoint application servers to further secure our environment.Works with and manages Azure Active Directory (AAD) and its corresponding on-premises connector.Works with and manages Active Directory Federated Services (ADFS).

Serious candidates will possess the minimum qualifications:

Associate’s degree or two years of college in Information Technology (IT), or Information Systems (IS) from an accredited college of university or related experience required.Minimum of five (5) years of experience in Exchange Administration.Minimum of two (2) years of experience in Automation via scripting languages.Working knowledge of business processes.Developing knowledge of applicable laws and regulations.Working organizational and planning skills.Proficient in multi-tasking and collecting and analyzing data.Developing negotiation skills.Proficient in managing priorities/deadlines and problem-solving.Able to communicate and interact effectively via verbal and written communications.Able to work collaboratively and build relationships and be adaptable.Working Microsoft Office skills, including Outlook, Word, and Excel.Proficient knowledge of Windows Server Administration, Scripting (PowerShell or other), and Networking Concepts.Able to use basic office equipment, including copy machine, personal computer, and fax.Able to type 35 WPM.Able to travel locally or nationally by car or plane.Stand, stoop, and kneel to file for long periods of time.Push, pull, and lift up to 50 lbs. of files, supplies, documents, or other related items.

SWBC offers*:  

Competitive overall compensation packageWork/Life balance Employee engagement activities and recognition awards Years of Service awardsCareer enhancement and growth opportunities Leadership Academy and Mentor ProgramContinuing education and career certifications Variety of healthcare coverage optionsTraditional and Roth 401(k) retirement plans Lucrative Wellness Program

*Based upon employee eligibility 

     

Additional Information:

    

SWBC is a Substance-Free Workplace and requires pre-employment drug testing.

    

Please note, SWBC does not hire tobacco users as allowed by law.

    

To learn more about SWBC, visit our website at www.SWBC.com. If interested, please click the appropriate apply button.