Event Services Assistant

POSITION: Event Services Assistant
DEPARTMENT: Events
REPORTS TO: Manager of Events Services
FLSA STATUS: Part-Time Hourly, Non-Exempt

SUMMARY

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for Event Services Assistant at the Boeing Center at Tech Port. The Event Services Assistant is responsible for assisting the Event Services team in coordinating client needs with the building staff to assure proper set-up and smooth operation of events by acting as a supervisor on duty in a supplementary role. Giving support to the Director of Event Services and Event Manager when needed as described below.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Will serve in a supervisory role for events taking place at the center as assigned.Acts as the central contact during certain phases of event coordination for users and contractors of the Center for the acquiring and dissemination of event and facility related requirements and information.Receives, assembles, and distributes event information to the Center staff and works with staff to facilitate efficient and satisfactory completion of client requirements.Assists Director of Event Services and Event Manager in overseeing and managing of all event related services provided by Center and ensures coordination and interaction of all event services operation within the facility with Center staff as assigned.Works with the Director of Event Services in ensuring that the staff and its users are familiar with safety and emergency procedures programs in effect at the Center for all employees and users.Coordinate and utilize the event records management system relating to all phases of event planning and operation.Works with staff to develop and maintain a service-oriented attitude.Assists in the coordination of specific events with respect to Event Work Orders and Event Change Orders to ensure that all extra billable items are passed through to the Finance Department.Ensure that all users and contractors are familiar with building policies, procedures, rules, and regulations and that they are properly and appropriately enforced for events directly assigned.Provides on-floor management of Center event-related services and ensures that all requirements are carried out according to the client’s needs.Provide administrative and logistical support of all Executive and Board related meetingsMaintain official records for all contracts and board related meetingsServes as a Guest Services Supervisor and assists with Guest Services operations and issues that may come up during assigned events.Additional duties as assigned

EDUCATION AND/OR EXPERIENCE

One to Two years' event services and/or guest service experience or related public relations, promotions, etc. required.Ability to work long, often-irregular hours, including nights, weekends and holidays as required by the events.Excellent interpersonal, organizational and customer service skills required.Excellent computer skills.

SKILLS AND ABILITIES 

Must be highly organized and able to handle multiple projects and meeting critical deadlinesMust be able to respond to questions promptly and accurately.Ability to maintain trust and confidentialityAbility to work nights, weekends, and holidaysAbility to work in a teamPositive attitude and neat appearanceAbility to interact with clients

PHYSICAL DEMANDS

Ability to stand and walk for entire length of shiftAbility to lift and carry supplies and equipment up to 60 pounds and place items on high and low shelvesWhile performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The company reserves the right to change or modify all job descriptions as needed. This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.

TO APPLY

Danielle Hrubetz    
TechPort Center and Arena
3331 General Hudnell
San Antonio, Texas 78226

Applicants that need reasonable accommodations to complete the application process may contact 210-906-3754.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. 

Open: 4/5/2023
Closed: When filled