POSITION:                   Event Manager         

DEPARTMENT:            Event Services

REPORTS TO:              Senior Event Manager / Director of Event Services

FLSA STATUS:             Salaried Exempt

Summary

As the world’s leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world’s most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Our focus is YOU! Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve.

ASM’s Broward County Convention Center has an excellent and immediate opening for an Event Manager. The Event Manager provides professional client service support in planning, organizing, and managing events within the facility. This role includes monitoring event logistics and coordinating all tasks from the time events are booked through to their successful conclusion.

Essential Duties and Responsibilities

Oversee all aspects of facility operations related to events.Meet with client groups to plan and organize assigned meetings and events.Coordinate activities with various service contractors for assigned meetings and events.Guide clients in event preparation by interpreting and explaining contract provisions, policies, and procedures.Keep clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details.Prepare cost estimates and monitor final billing.Assist in budgeting and preparing invoices detailing services provided.Provide clear, concise, and timely communication of detailed requirements to operational departments.Assist in scheduling operational setups to meet equipment and service needs.Monitor and supervise facility setups as needed.Assist in training internal staff as required.Serve as the primary liaison between clients and facility departments.Monitor in-house events, maintaining close contact with clients and facility staff to ensure successful outcomes.Follow up on all client requests, concerns, and issues promptly.Attend planning, organizational, and other event-related facility meetings to support operations.Other duties as assigned.

   

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience      

High School Diploma or GED.Minimum of two years management level experience coordinating events in a multi-purpose facility which services conventions, exhibits, trade and consumer shows, athletic events, concerts, sales meetings, food, and beverage functions etc. An equivalent combination of education and experience.Bachelor’s degree from an accredited two-year college or university, preferred.Working knowledge of the principles of facility management, services, and equipment for a similar facility.

Skills and Abilities                  

Excellent verbal and written skills needed.Excellent organizational, planning, and interpersonal skills.Ability to prioritize multiple projects. Demonstrate problem-solving and communication skills.Professional presentation, appearance, and work ethic.Demonstrated success working in a fast-paced environment.Maintains a positive and professional image and builds and effective rapport with clients.

Computer Skills   

Proficient in Microsoft Office Suite programs, particularly Microsoft Word, Excel, and Power Point.AutoCAD or comparable diagram drafting software a plus. Momentus Elite (VenueOps) or comparable event planning software a plus.

Other Qualifications 

Ability to work under limited supervision and to interact with all levels of staff including management.Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends, and holidays.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.