SUMMARY

ASM Global, the leader in privately managed public assembly facilities, has an excellent opportunity for an Event Manager at Osceola Heritage Park, Kissimmee, FL. The Event Manager will coordinate and manage events at Osceola Heritage Park.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

Meets with client groups to plan and organize assigned meetings and/or events.Coordinates activities with the various service contractors and vendors for assigned meetings and/or events.Coordinates/Assists in all outside services and equipment required for eventsWorks in conjunction with Food & Beverage in meeting and determining client needsKeeps clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details.Reviews floor plans and determines requirementsDevelops and designs floor layouts on Meeting Matrix as neededWrites event work orders, contractual obligations related to insurance, deposits, etc.Maintain accurate records or pre-event planning, client request, billable charges, service orders, contractual requirements, etc.Prepares cost estimates and monitors final billingAssures quality service & timely invoicingAttends appropriate planning, organization and other event and facility meetings in support of facility operations.Explains and guides clients in preparation of events by interpreting and explaining contract provisions, policies and procedures.Supervises staff and oversees all aspects of facility operations related to events.Assists in the supervision of the part time event service staff as neededServes as Event Manager for OHP eventsServes as primary liaison between clients and facility departments.Develops and maintains post event information database files including Post Assessment and Client Evaluation FormsPlans, coordinates, and executes events according to needs of the clientIssues proper paperwork and communicates all event needs and information to all departments in a timely manner via EWO's and Event Change SheetsInterpret and explains contract provisions to clientsOther activities as the event requiresMonitors and assists with facility setup, changeover, and maintenance in conjunction with Facility Operations Manager as neededMaintains total responsibility and authority over clients, staff, personnel, patrons, security, and safety with this roleAttends weekly or other meetings as needed to meet role and responsibilityMaintain harmonious relationship with all departments and staffAbility to work extended/irregular hours including nights, weekends, and holidaysPerforms other job duties as assigned. 

QUALIFICATIONS:

B.S. degree in business or hospitalityAt least one year of actual experience in public facility management, promotion, or operation of conventions or trade shows or service-related operations whose primary function is to provide direct on-site service to the public.Working knowledge of Meeting Matrix.Bilingual in English and Spanish required. 

SKILLS AND ABILITIES

Excellent communication, problem solving, organizational and interpersonal skills requiredAbility to effectively supervise and coordinate staffAbility to prioritize multiple projects, analyze data and figuresAdvance writing skills requiredAbility to analyze data and figuresAdvanced writing skills is requiredProfessional presentation, appearance, and work ethicExcellent public relations skillsDemonstrated knowledge of accounting and financial procedures.Ability to work under pressure and meet deadlines 

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with ASM Global's policies and applicable laws; Responsibilities include training employees; planning, assigning, and directing work; addressing complaints and resolving problems. 

COMPUTER SKILLS

To perform this job successfully, an individual should have strong computer skills to include Microsoft Word, Excel, and Outlook. Experience with spreadsheets and computerized ticket systems preferred. 

OTHER QUALIFICATIONS

Ability to work with minimum supervisionAbility to work flexible hours based on events, including daytime, evening, weekends, and holidays, as needed.Must be able to speak, read, and write English. 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to use hands. The person must be able to climb stairs and walk long distances to access all seating. Must be able to stand or sit for long periods of time, ability to lift up to 50 pounds, may require some duties at specific heights. Specific vision abilities required including being near and far sighted with or without a prescription. 

NOTE

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Applicants that need reasonable accommodation to complete the application process may contact 321-697-3333.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.