The purpose of this role is to offer and deliver high quality Engineered Solutions and technical support and to support with technical knowledge in customer projects. The secondary purpose is to enhance the process radar product offerings compliance to market needs by feeding the organization with guidance from the project and specials market. You will also help to maintain and enhance the technical knowledge within Customer Projects Team. **In this Role, Your Responsibilities Will Be:** + Support Customer Projects in the pre-sales phase + Handle and coordinate evaluation of specials requests for the product portfolio by collaborating with internal and external partners. + Handle Delegation of Authority. + Being responsible for the specials + Assure that specials requests are handled according to the process + Set up specials in the database and ERP system according to agreed rules + Assure set up of specials and maintaining the database + Maintaining the specials filters + Be the speaking partners for Process Radar specials + Maintaining and improving special request forms + Assure that pricing of specials are correct + Work on continuous improvements + Improve and adjust the Engineered Solutions process according to new requirement + Contribute and implement team improvement initiatives + Some travels are expected to participate in customer project events, internal trainings etc **Who you are** + You display a can-do demeanor in good and bad times. **For This Role, You Will Need** + University engineering degree + Relevant work experience in technical support + High Customer focus + Excellent interpersonal and communication skills + Fluent in English, both written and spoken + Self motivating and self learner, able to multitask and to ensure delivery in a timely manner **Preferred Qualifications that Set You Apart:** + Experience in delivering customize technical solutions to specific customers + Experience in collaborating with various stakeholders + You are willed to take action **Our Offer To You:** At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers. We’re emphasizing a culture of togetherness – one that builds community, prioritizes collaboration and continuous improvement. The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values (https://www.emerson.com/en-us/perspectives/culture-and-values) and about Diversity, Equity, & Inclusion at Emerson (https://www.emerson.com/en-us/careers/diversity-and-inclusion) . Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us. We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding. Our work schedule aims at creating new levels of growth, build a stronger community and provide greater professional development for our employees. Make this great opportunity yours! **Requisition ID** : 25015024 Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.