ESTATE CASE MANAGER I/II
Clark County, NV
ESTATE CASE MANAGER I/II
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ESTATE CASE MANAGER I/II
Salary
$28.11 - $47.03 Hourly
Location
Clark County - Las Vegas, NV
Job Type
PERMANENT
Job Number
28929
Department
Public Guardian
Division
Public Guardian
Opening Date
02/04/2025
Closing Date
2/18/2025 5:01 PM Pacific
+ Description
+ Benefits
+ Questions
ABOUT THE POSITION
The Clark County Public Guardian’s Office is seeking qualified candidates to apply for the Estate Case Manager I/II position. As a member of our team, your job duties may include protecting, preserving, managing and disposing of the estate of the protected persons served. In addition, you may visit and interview protected persons and other involved parties to coordinate services, medical needs and ensure continuity of care. The ideal candidate will be responsible for the welfare of the protected persons served. The candidate will be a part of the Public Guardian’s case management staff and report to a PGCM supervisor.
Estate Case Manager I: $28.11 - $43.55 Hourly
Estate Case Manager II: $30.32 - $47.03 Hourly
The Estate Case Manager I is a training underfill position, upon successful completion of the training program the successful candidate will be non-competitively promoted to Estate Case Manager II.
This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months at either level or may be extended as needed by Human Resources.
Human Resources reserves the right to call only the most qualified applicants to the selection process.
Some positions may be confidential positions and are excluded from membership in the union.
Some positions may be non-union positions and are excluded from membership in the union.
MINIMUM REQUIREMENTS
Education and Experience:
Estate Case Manager I - Bachelor's Degree in a field related to the work such as Social Work, Psychology, Sociology, Nursing, Health Administration, Criminal Justice, and Business Administration related degrees. Professional level experience managing estate guardianships is desirable.
Estate Case Manager II - In addition to the above: Two (2) years of full-time professional level experience managing estate guardianships is required. Possession of an advanced degree in a field related to the work may be substituted for one of the years of experience outlined above.
All qualifying education and each experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. All details must be written in your own words and cannot be copied from job descriptions or other external sources.
Working Conditions: Work in potentially traumatic or highly charged emotional environment. Required to attend meetings off-site and visit clients at their place of residence. May interface with clients in dwellings, which may be in various states of repair or cleanliness and which may not and are not required to meet handicapped accessibility standards.
Licensing and Certification: Must possess a valid Nevada Class C Driver's License. Must obtain and maintain a valid National Center for Guardianship Certification within two (2) years from date of hire, excluding Case Managers assigned exclusively to the Representative Payee program.
Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted.
Citizenship: Candidates must be legally authorized to work in the United States. Please note, Clark County does not provide H1B visa sponsorships or transfers for any employment positions.
Medical Examination: Employment is contingent upon the results of a physical examination performed by our examining physician.
Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination.
EXAMPLES OF DUTIES
+ Perform various professional level functions to protect, preserve, manage and dispose of the estate of the protected person in accordance with legal regulations and in the best interests of the client.
+ Conducts and files a verified inventory of all property of the client, which comes into his/her possession or knowledge.
+ Arranges for property appraisals and assure accurate recording of real property.
+ Handles functions related to the possession of property of substantial value of the protected person, including rents, income, issues and profits from such property and determine appropriateness of permitting client control of property.
+ Represents client in legal proceedings.
+ Arranges for payment of claims against the client or estate.
+ Conducts interviews on referrals submitted by external agents or agencies; determines propriety of office involvement; determines, contacts and interviews any involved parties; maintains liaison with federal, state, city, county and other agencies.
+ Uses facilities of other governmental agencies, as necessary and available; inventories personal property, including finances.
+ May arrange living accommodations for clients; ensures medical needs are met; ensures the continuity of care; manages assets of clients with emphasis on balancing income against expenditures to meet all criteria or participation from outside income and service providers; visits and interviews clients to identify needs; manages property of clients; assists clients in the preparation of applications for government assistance with working knowledge of federal, state, county and city applications.
+ Serves as advocate for client rights.
+ Interprets agency rules, procedures and policies to clients and agencies.
+ Maintains comprehensive case records and statistics. Interprets and explains program to individuals, as well as groups of citizens; make presentations to community groups.
+ Attends and participates in meetings.
+ Prepares a variety of reports, correspondence and other written materials.
+ Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team.
+ Uses a variety of standard office equipment, including a computer, in the course of the work; drives a County or personal motor vehicle to attend meetings and visit clients.
PHYSICAL DEMANDS
Mobility to work in a typical office setting, use standard office equipment, lift materials weighing up to 25 pounds and drive a motor vehicle in order to attend meetings or visit client homes; vision to read printed materials and a computer screen; and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.
Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes:
+ Flexible Schedules including 4/10 options
+ More Money in Your Pocket
+ 100% Employer Paid Defined Benefit Retirement
+ No Social Security Deduction
+ No State Income Taxes
+ Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO)
+ Medical (https://www.clarkcountynv.gov/government/departments/risk\_management/employee\_and\_retiree\_health\_benefits.php#outer-2778) - Employer pays 90% of premium
+ Pharmacy Benefits (30, 90-day retail or mail order fills)
+ 24/7 Telephone Advice Nurse - no employee cost
+ Teledoc, Doctoroo, and Dispatch Health
+ Retiree insurance – eligible after 5 years of service
+ Dental
+ Vision
+ Life Insurance – Employer Paid
+ AD&D – Employer Paid
+ Long Term Disability – Employer Paid
+ Generous Leave Accruals that include:
+ 13 Paid Holidays including a Floating Birthday Holiday
+ Paid Vacation Leave
+ Paid Sick Leave
+ Holiday Leave
+ Other leave options
+ Catastrophic Leave
+ Parental Leave – Up to 90 days
+ Wide Variety of Voluntary Benefits that include
+ Guardian – Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance.
+ Trustmark – Permanent Life Insurance benefits and long-term care.
+ Sunlife Financial – Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance
+ TASC – Flexible Spending Account – FSA & Dependent Day Care Debit Card Available
+ Morgan Stanley – Deferred Compensation Plan
+ Employee Assistance Program
+ Onsite Fitness Center – $12/month
*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit.
01
The following questions 1-3 will be used to assist in determining if candidates meet the minimum qualifications. Which best describes your level of education?
+ Some High School
+ High School Diploma or GED
+ Trade School or Technical Degree
+ Some College (1-29 semester credits)
+ Some College (30-59 semester credits)
+ Some College (60-89 semester credits)
+ Some College (90-120+ semester credits)
+ Associate's Degree
+ Bachelor's Degree
+ Master's Degree or higher
+ None of the above
02
List all degrees received that are directly related to the position (see template below).
College/University:
Did you graduate:
College Major/Minor:
Semester Credits Completed:
Degree Received:
03
Do you currently hold a valid driver's license?
+ Yes, I currently hold a valid Nevada driver's license.
+ Yes, I currently hold a valid driver's license from another state.
+ No, I do not currently hold a valid driver's license.
04
Do you currently possess a valid National Center for Guardianship certification?
+ Yes
+ No
05
An individual hired as an Estate Case Manager I/II must obtain and maintain a valid National Center for Guardianship Certification within two (2) years from hire date. Please go to: http://www.guardianship.org/ for additional information.
+ I understand that I must obtain and maintain a valid National Center Guardianship Certification within two (2) years from hire date.
06
The following skills assessment is a self-assessment used to evaluate an applicant's training and experience.
I understand that:
A) Part-time experience must be prorated and credited as half of full-time experience (i.e., if you performed the task for two years in a part-time position, 20 hours per week, you can only credit yourself with one year of experience in that area)
B) The education, knowledge, and experience levels indicated by my skills assessment responses must be supported and clearly documented in the "Education" and "Work Experience" sections of my application;
C) Any falsification or misrepresentation of the information listed on the employment application or skills assessment may result in removal from the eligibility list or rescinding a job offer;
D) Responses to assessment questions that are not supported and clearly documented in the "Education" and "Work Experience" sections on the application may result in question scores being adjusted to receive zero points;
E) Assessment scores may be used to consider applicants for the selection process;
F) I further understand that since exam scores will be automatically generated based on the applicant's response to each item in the assessment, score appeals will not be allowed for this recruitment.
+ I have read and understand the above information regarding the completion of the following skills assessment questions. I further understand that this recruitment includes a skills assessment and that the answers I provide must be consistent with the "Education" and "Work Experience" sections detailed on my application and that scoring appeals will not be allowed for this recruitment.
07
Indicate your full-time professional experience in case management where you conducted interviews with potential clients to assess their care needs.
+ No Experience
+ Less than 2 years
+ 2 to 3 years
+ 3 to 4 years
+ 4 to 5 years
+ More than 5 years
08
Indicate your full-time professional experience in case management establishing case plans for clients.
+ No Experience
+ Less than 2 years
+ 2 to 3 years
+ 3 to 4 years
+ 4 to 5 years
+ More than 5 years
09
Indicate your full-time professional experience in case management developing budgets and balancing income against expenditure for clients.
+ No Experience
+ Less than 2 years
+ 2 to 3 years
+ 3 to 4 years
+ 4 to 5 years
+ More than 5 years
10
Please list all employer(s) and each job title on your application where your experience was obtained in questions 7-9. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A if you have no related experience (see template below). Do not list "see attached resume"
Employer Name:
Job Title:
Hours Worked Per Week:
Dates of Employment:
11
Indicate your full-time professional experience in case management documenting case information, preparing written materials, case notes, affidavits and routine correspondence.
+ No Experience
+ Less than 2 years
+ 2 to 3 years
+ 3 to 4 years
+ 4 to 5 years
+ More than 5 years
12
Please list all employer(s) and each job title on your application where your experience was obtained in question 11. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A if you have no related experience (see template below). Do not list "see attached resume"
Employer Name:
Job Title:
Hours Worked Per Week:
Dates of Employment:
13
Indicate your full-time professional experience in case management monitoring client living arrangements.
+ No Experience
+ Less than 2 years
+ 2 to 3 years
+ 3 to 4 years
+ 4 to 5 years
+ More than 5 years
14
Please list all employer(s) and each job title on your application where your experience was obtained in question 13. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A if you have no related experience (see template below). Do not list "see attached resume"
Employer Name:
Job Title:
Hours Worked Per Week:
Dates of Employment:
15
Indicate your full-time professional experience in case management reviewing and monitoring client financial records for inconsistencies or areas of concern.
+ No Experience
+ Less than 2 years
+ 2 to 3 years
+ 3 to 4 years
+ 4 to 5 years
+ More than 5 years
16
Please list all employer(s) and each job title on your application where your experience was obtained in question 15. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A if you have no related experience (see template below). Do not list "see attached resume"
Employer Name:
Job Title:
Hours Worked Per Week:
Dates of Employment:
17
Indicate your full-time professional experience in case management providing clinical care coordination in a social service setting.
+ No Experience
+ Less than 2 years
+ 2 to 3 years
+ 3 to 4 years
+ 4 to 5 years
+ More than 5 years
18
Indicate your full-time professional experience in case management applying for governmental assistance for clients.
+ No Experience
+ Less than 2 years
+ 2 to 3 years
+ 3 to 4 years
+ 4 to 5 years
+ More than 5 years
19
Indicate your full-time professional experience in case management working with multiple service agencies in coordinating client services.
+ No Experience
+ Less than 2 years
+ 2 to 3 years
+ 3 to 4 years
+ 4 to 5 years
+ More than 5 years
20
Indicate your full-time professional experience in case management working in potentially volatile situations with clients or their family members.
+ No Experience
+ Less than 2 years
+ 2 to 3 years
+ 3 to 4 years
+ 4 to 5 years
+ More than 5 years
21
Please list all employer(s) and each job title on your application where your experience was obtained in questions 17-20. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A if you have no related experience (see template below). Do not list "see attached resume"
Employer Name:
Job Title:
Hours Worked Per Week:
Dates of Employment:
22
Indicate your full-time professional experience with a case load assigned to you while working for a professional service agency.
+ No Experience
+ Less than 2 years
+ 2 to 3 years
+ 3 to 4 years
+ 4 to 5 years
+ More than 5 years
23
Please list all employer(s) and each job title on your application where your experience was obtained in question 22. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A if you have no related experience (see template below). Do not list "see attached resume"
Employer Name:
Job Title:
Hours Worked Per Week:
Dates of Employment:
24
Indicate your full-time professional experience managing cases while adhering to strict and recurring deadlines.
+ No Ability or Experience
+ Limited Ability and Experience
+ Average Ability and Experience
+ Ability and Experience
+ Advanced Ability and Experience
25
Please list all employer(s) and each job title on your application where your experience was obtained in question 24. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A if you have no related experience (see template below). Do not list "see attached resume"
Employer Name:
Job Title:
Hours Worked Per Week:
Dates of Employment:
26
Indicate your knowledge of the provisions of Nevada Revised Statute (NRS) 253 and (NRS) 159 which deal directly with public guardians and guardianships.
+ No Knowledge
+ Limited Knowledge
+ Average Knowledge
+ Above Average Knowledge
+ Advanced Knowledge
27
Please list all employer(s) and each job title on your application where your experience was obtained in question 26. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A if you have no related experience (see template below). Do not list "see attached resume"
Employer Name:
Job Title:
Hours Worked Per Week:
Dates of Employment:
Required Question
Employer
Clark County
Address
500 S. Grand Central Pkwy, 3rd Floor PO Box 551791 Las Vegas, Nevada, 89155-1791
Phone
(702)455-4565
Website
http://www.clarkcountynv.gov
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