Summary:

Assist Escrow Officers to prepare and coordinate closing transactions between loan establishments, sellers, borrowers and real estate agents by performing the following duties.  The Escrow Assistant is a critical player that works with other team members to build a support line that ensures customer service and satisfactions for TitleOne.  
 
Essential Duties and Responsibilities include the following.   Other duties may be assigned. 
 
Provides support to the Escrow Officers by performing such duties as file set-up, scheduling, coordinating with other departments, file monitoring, customer contact and back-up in the absence of the Escrow Officer.  
 
Conducts closing transactions as a neutral third party, compiles loan documents, title research and Real Estate Agent instructions.  Answer questions of buyers and sellers relating to details of transaction and obtains signatures of principal parties on necessary documents.
 
Develops and executes a system for clerical duties and file coordination that adhere to company’s policies and procedures and appeal to the Team.
 
Assist Escrow Officers and Title Officers to clear title on some transactions.
 
Comply with TitleOne Corporation escrow trust accounting standards as outlined in the process and procedure manual.
 
 
Oversees personally or through team players the following functions:

Handle pre and post-closing curative matters for Escrow Officer Check files for payoffs/ assumptions from mortgage companies Verify commissions request with real estate agents Assist Escrow Officer with updates to lender and real estate agents Review real estate contract, lender instructions and closing requirements and/ or special instructions Heavy telephone and email contact with Realtor, Lender, Buyer and Sellers. Answer inquires regarding status of files, explain curative problems and procedures with all parties involved in transaction.  Back up-front desk person on telephone Assist Escrow Officer in obtaining funding numbers for closings.  Upload documents and related correspondence in ResWare Prepare curative documents as needed.  Backup Centralized Funder  Review title commitment for accuracy and clear title 

 

Qualifications/Experience:
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum one-year escrow/ closing experience Complete knowledge and understanding of real estate contract Excellent telephone and email etiquette Excellent customer relations and interpersonal skills Good verbal and written communication skills.  Excellent organizational skills, details and deadline oriented, problem solving skills and the ability to work well under pressure Computer skills including Windows, Microsoft, and paperless production software.  Copier. E-mail and 10 key calculator skills Working knowledge of closing statements/ disclosures, lender requirements and commitment for title insurance