This role will be based at our Casa Grande location. In this role as a EOL Software Diagnostics Engineer you will support all End of Line (EOL) and General Assembly (GA) / Powertrain (PWT) vehicle diagnostic activities. End of Line responsibilities include wheel alignment, roll testing, ADAS, and Chroma Testing. General Assembly duties encompass trim line flashing, final line diagnostics, chassis bring-up, door testing, IP testing, FEM testing, and decklid testing. Additionally, in this role you may occasionally assist with Powertrain flashing.
You Will:
•Bring a strong technical background in diagnosing complex electromechanical systems with heavy software content and deployed in safety-critical applications is required
•You will be responsible for contributing directly to the continuous improvement of our products
•Perform diagnostics on field failures both remotely - looking at data logged by the vehicle – and directly in the field with onboard diagnostic tools
•Create clear problem statements for field issues and communicate top issues regularly to firmware and hardware development teams, collaborating on root cause analysis and development of countermeasures
•Define requirements for on-board diagnostic methodologies and diagnostic alerts, including consideration for third-party shops, and work with the firmware development team to implement
•Develop and document troubleshooting and remote diagnosis techniques with Service Technicians, Technical Support Specialists and Regional Technical Specialists
•Conduct large-scale data analyses to triage brake-system related issues
•Review user experience issues and deficiencies and escalate those to development teams that can be addressed by firmware or hardware improvements and/or revised functional specifications
•Identify and propose product improvements to Hardware and Software Development teams that will increase reliability, reduce service cost, and improve customer satisfaction
You Bring:
•BS in Electrical Engineering, Computer Science, Computer Engineering, Automotive Technology, or a related field, or equivalent experience.
•2+ years of experience in powertrain engineering, diagnostics, or a related field, with a focus on software development and troubleshooting.
•Strong programming skills in languages such as C, C++, and Python
•Experience with vehicle data analysis, including data acquisition, processing, and interpretation.
•Knowledge of drivetrain technologies, including inverters and motors.
•Familiarity with automotive communication protocols such as CAN, UDS, and OBD-ll.
•Strong analytical and problem-solving skills, with the ability to work independently.