DUTIES/RESPONSIBILITIES: Client centered position that includes linkage to benefits, education and escorts. Teach clients and staff government benefit application procedures through running groups, trainings and 1:1. Keeps current on system changes and provides clients and team with updates. Make referrals to government agencies, such as HRA and SSA. Take and complete the SOAR training and complete SOAR applications for clients in need. Reconcile all client beneficiary accounts, serve as representative payee point person, manage application paperwork, and act as liaison with SSA. Monitor all client accounts and keep appropriate records, including monthly QA of all benefits in Awards. Responsible for completing forms required by the agency. Offer a minimum monthly escort to HRA, SSA and/or Vital Records. Collaborate with a multi-disciplinary team. Provide crisis intervention and related duties as assigned. HOURS: Full-time 37.5 hours per week + Monday-Friday 9am-5:30pm QUALIFICATIONS: High School diploma required, BA preferred. Entitlement experience required (Welfare, Medicaid, Veterans, etc.). Driver's license preferred. * Vaccination preferred but not required. MAKE AN IMPACTAre you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity. Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs. Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city. PROGRAM DESCRIPTION: BRC's Casa de Los Vecinos is a transitional community residence targeting formerly homeless clients who are either mentally ill or dually diagnosed as mentally ill and chemically addicted. Funded and licensed by the NYS Office of Mental Health with additional funding from the US Department of Housing and Urban Development, Casa de Los Vecinos is located on Manhattan's Lower East Side and has a capacity of 32 beds. The mission of the program is to provide a safe and supportive environment where residents take part in rehabilitation interventions that will assist them in the attainment of their work, social and community living goals. A variety of services are available, including case management, substance abuse groups, medication monitoring, daily skills training and recreational activities. BENEFITS BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including: + Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents. + A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC. + Tuition assistance and many training opportunities for career development. + Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.