Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare.  For everyone. Everywhere. Sustainably. 

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone to grow personally and professionally. Sound interesting? Then come and join our global team as a Field Service Representative – Enterprise Services to provide on-site support and to be a liaison to our internal and external customers in the Greater Toronto Area (including Hamilton and Brampton). The Field Service Representative is an experienced professional who must respond to equipment problems by providing corrective & preventive service measures to our customers, and complete service reports and expenses. 

Our global team: We are a team of 70,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways. 

Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world.  We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. 

Check our Careers Site at https://www.siemens-healthineers.com/careers.  

This is a role well suited to an ambitious professional, looking for the next step in their career. 

As a Field Service Representative – Enterprise Services you will be responsible for: 

Installing, troubleshooting, repairing, and performing preventative maintenance on all Medical Imaging equipment at customer sites with minimal supervision. Providing on-site and remote support during all phases of the equipment sales and post-sale activities. Working closely with Sales, Clinical Applications Specialists, and other department managers to develop and maintain a strong relationship. Acting as a primary contact for customers. Being accountable for the performance of the equipment with respect to its reliability, downtime, and first-time fix rate, Complying with the quality system and exercising fiscal responsibility. Managing parts return, preventative maintenance, and equipment updates. 

This position may suit you best if what is below sounds familiar and appealing to you, in addition to wanting to develop your career with Healthineers. You are/have: 

Able to multitask and work in a fast-paced environment Accurate and displays strong attention to detail Demonstrates ownership and accountability  Exceptional communication skills Excellent planning, critical thinking and time management skills Ability to work shifts (including evening and weekends)

Required skills to have for the success of this role: 

Biomedical engineering technologist / Electronic Technologist or equivalent from a recognized institution. Minimum 2-5 years practical experience in a customer facing hospital environment and with Medical Imaging. Solid computer skills with understanding of IT and Networking. Excellent interpersonal and communication skills Good knowledge of English. Excellent oral and verbal communication. Excellent analytical and creative thinking skill is required. Individuals must be able to perform duties that may be physically demanding (lifting, walking, climbing, etc.) Valid driver’s license Must have valid passport Clearance to travel domestically and internationally for training purposes (without restrictions). Strong background in a customer-focused environment would be an asset. OEM medical imaging equipment service experience would be an asset.

Siemens Healthineers is proud to be a Great Place to Work® certified company in Canada for 2020-2024, 2022 Best Workplaces™ in Manufacturing, 2022 Best Workplaces™ for Health Care and 2022 Best Workplaces™ for Hybrid Work.

At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose:  To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally. 

If you want to join us in transforming the way healthcare is delivered, visit our career site at:

 https://www.siemens-healthineers.com/en-ca/about

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted. 

Beware of Job Scams

Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Career site: https://jobs.siemens-healthineers.com/careers

 

 

Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

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Siemens s’engage à créer un environnement diversifié et est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Sur demande, Siemens Canada prendra des mesures d’accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.

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