Are you interested in working with the largest global organizations in the world as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations cloud transformation success by aligning professional services to critical business and IT outcomes, overseeing and assessing engagement delivery, driving a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology excite you?

The Amazon Web Services Professional Services team is looking for Enterprise Service Managers (ESM) for its Healthcare and Life Science business that can manage the working relationship with global organizations, develop a long term Professional Services strategy and execute that strategy within those accounts. The ESM is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, delivery oversight and program management in those accounts.
Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.

We are looking for someone who is passionate about:
* Long term development of Customer vision and strategy
* Has led capture and proposal management for large, transformational programs
* Has shaped, negotiated, and won statement of work (SOWs) for consulting/ professional services
* Engage with customers to understand their business drivers and customer portfolio
* Identify & develop specific opportunities and supporting business cases
* Demand creation, deal shaping, including estimations and deal pricing
* Identifying and positioning appropriate contracts for Opportunities
* Contract negotiations & follow on for SOW signature
* Identify potential opportunity & delivery risks, and define Mitigation plan for such risks & issues
* Providing Executive Oversight for delivery of projects in account, ensuring high quality delivery
* Leading innovation and scoping workshops with Customers
* Act as single person of contact for Customer executives, developing deep, trustful relations
* Educate customers on AWS services and translate those into a clear business value proposition
* Envision and inspire customers
* Coaching Customer and Partner teams to be self-sufficient.

Amazon aims to be the most customer centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world.