QA Platforms and Transformation Lead
OverviewAre you passionate about quality assurance and eager to drive strategic initiatives that enhance QA processes, practices, tools, and technology? Do you have a strong background in QA platforms, automation, test data management, and solution architecture? Do you enjoy collaborating with diverse stakeholders and leading impactful projects that align with Guardian IT & Business priorities?
If you answered yes to these questions, then you might be the ideal candidate for the Enterprise QA Platforms Lead role at Guardian. In this role, you will support the Head of Quality Assurance (QA) Organization in implementing a transformation of the QA function to a full platform and product digital operating model. You will also advise on strategic initiatives and drive impactful projects aimed at elevating quality assurance processes, practices, tools, and technology in alignment with Guardian IT & Business priorities.
You Will:Work with the Head of QA and support the QA Leader to implement a strategic transformation of the Quality Assurance Function’s operating model to a full platform and product Digital operating model.Ensure consistent alignment and collaboration with relevant stakeholders to enhance quality assurance functions and drive continuous improvement initiatives.Lead the implementation of Key QA platforms, ensuring efficiency and risk mitigation, while supervising successes.Cultivate collaborative relationships with key team members & IT Architecture to deliver key transformation themes and gather feedback aligning with Guardian IT & Business priorities.Designing solution architectures and serve as the domain expert on automation, QA tools and Test Data Management techniques. Drive improvements technology adoption & augmentation.Provide consultation on complex testing strategies for the organization with a specific bias to applying technology as a lever.Support any QA operating model change management efforts by communicating the benefits of initiatives and guiding teams through implementation.Work with the Head of QA to define and deliver success metrics for the transformation strategy and individual initiatives, regularly reporting on outputs and optimizing performance.You Have:Consistent track record of leadership in quality assurance or customer service operations or project management preferably within the fintech or financial services industry.Extensive experience driving organizational transformation initiatives for QA Tools & technology frameworks, performance management frameworks, stakeholder management frameworks, and process optimization strategies.Strong analytical skills with the ability to interpret complex data sets and derive actionable insights to improve operational efficiency and customer experience.Exceptional communication, interpersonal, and influencing skills, with the ability to engage and align stakeholders at all levels of the organization.Good balance of Strategy and execution and the ability to thrive in a fast-paced, dynamic environment.Expertise in QA platforms, tools, and frameworks, such as Selenium, Appium, TestNG, JUnit, Cucumber, Jenkins, Maven, etc.Proficiency in automation, test data management, performance testing, and security testing techniques and best practices.Experience in designing and implementing solution architectures for QA, including cloud-based, microservices, and API testing solutions.Knowledge of programming languages, such as Java, Python, JavaScript, etc., and scripting languages, such as Shell, Groovy, etc.Familiarity with agile and DevOps methodologies and tools, such as Jira, Confluence, Git, etc.Understanding of software development life cycle, quality assurance standards, and testing methodologiesLocation & Travel: 3 Days a week at a Guardian office in New York, NY, Bethlehem., PA or Holmdel, NJ.Salary Range$126,970.00 - $208,600.00The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our PromiseAt Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-BeingAs part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.
Health CareChoice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits
Dental plan
Vision plan
Health care accounts – flexible spending, health reimbursement, and health savings accounts
Critical illness insurance
Life and Disability InsuranceCompany-paid Life and Disability insurance plus voluntary supplemental coverage
Accident insurance
Retirement and Financial401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable
Complimentary 1:1 financial guidance with a licensed Fidelity representative
Time Off and Remote WorkFlexible work arrangements (part in-person/part remote)
Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement
Personal holidays for colleagues to use in recognition of religious, cultural, or civic days
Paid parental leave and paid family and medical leave policies
Emotional Well-being and Work-LifeEmotional well-being, mental health, and work/life resources powered by Spring Health
Wellness programs, including fitness program and equipment reimbursement
Child, adult, and elder back-up care support through Bright Horizons
Adoption assistance
College planning
Tuition reimbursement
Student loan assistance
Commuter benefits in select metropolitan areas
Equity & InclusionOpportunities to build inclusive and meaningful connections through involvement in colleague-led affinity groups:
Employee Resource Groups:
Colleague Connection Committees
Community Involvement Committees
A culture that encourages colleagues to bring their authentic selves to work
Voluntary self-ID
Pronunciation and phonetic spelling of names
Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.Equal Employment OpportunityGuardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
AccommodationsGuardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.