Enterprise Key Account Manager - Healthcare/Education/Policing
Acosta Group
**DESCRIPTION**
In cooperation with Company, MSP Consultant will help Company develop and maintain Company's strategic business relationships with major end user accounts across Canada. The Consultant will do so by operating within the Samsung Mobility ecosystem such as the EBD Display KAM team, the Mobility Sales Engineers, the ODS Carrier teams, Channel Partners, SRCA R&D partners, Product Management teams of HHP & Tablet as well as Alliance partners (developers and ISVs).
The MSP Consultant will be responsible for developing strong working relationships with all ecosystem partners in order to promote, attract and engage partner participation at every stage of the Enterprise Mobility sales process. This will require active promotion of the Samsung Mobility value proposition and an on-going effort to capture mind share with all ecosystem partners. The incumbent will also be responsible for assisting the Company with generating sales plans to ensure broad penetration into large accounts and to exceed annual sales targets within predefined vertical and/or geographical territories.
The MSP Consultant will work to uncover business needs and position Samsung’s mobility offerings as differentiated, problem solving solutions aligned to Enterprise customer business objectives. The MSP Consultant will assist the Company with acquiring and maintaining Company’s large account sales funnel and forecast for all named accounts. In cooperation with the National Enterprise Mobility Sales Leader, MSP Consultant will engage with Senior IT decision makers, influencers and C-Suite executive relationships through new levels of collaborative engagement, resulting in a long term trusted advisor partnerships between Samsung and the customer.
**RESPONSABILITÉS**
**Essential Duties and Responsibilities:**
+ Industry experience in the Mobility category including: wireless end user solutions & applications, leading technology platforms, security software, MDM tools and wireless devices is required.
+ Work with Samsung marketing and solutions teams to improve and communicate our value proposition, corporate strategy, products, services and solutions to suit market conditions and requirements.
+ (Externally) build, maintain and grow positive relationships with key ecosystem components such as end user customer executives, channel partners, carrier management teams, alliance partners, developers and ISV relations.
+ (Internally) build, maintain and grow relationships with key resources such as EBD KAM team, the Mobility Sales Engineers, the ODS Carrier managers, SRCA R&D partners, Product Management teams of HHP & Tablet.
+ Position Samsung as the leading innovative technology organization utilizing all business assets including Samsung executive engagement, sales, marketing, product management, and technical staffs.
+ Maintain and provide business trends and competitive strategies.
+ Work with the channel sales organization to identify the most suitable partners to deliver Samsung products and services to end customers, ensuring a positive and consistent and customer experience.
+ Execute new and leading strategies designed to achieve corporate sales objectives as provided by Company.
+ Maintain constant open lines of communication daily or as necessary.
+ Maintain customer engagements.
+ Prioritize effort and sales focus to customers best aligned with Samsung solutions and targets.
**Reviews/Reporting:**
The MSP Consultant will attend weekly sales meetings via face to face OR tele-conference and one-off product or solutions information sessions from time to time congruent with new or updated device or services introductions. SFDC (Sales Force dot com) customer information is expected to be timely and accurate at all times for all Business Opportunities.
**Vertical Coverage:**
The MSP Consultant will cover the national verticals of Healthcare, Policing and Education (less French speaking Quebec and Eastern Canada).
Top 4 core Provinces include BC, Alberta, Manitoba, Ontario.
Quarterly targets are set for each vertical prior to the succeeding quarter by Enterprise Sales Management.
Quarterly targets and related incentives will be detailed within the MSP contract terms and conditions.
**LES QUALIFICATIONS**
1. **Industry Experience:**
2. Experience in the **Mobility category** including:
3. Wireless end user solutions and applications
4. Leading technology platforms
5. Security software
6. MDM (Mobile Device Management) tools
7. Wireless devices
8. **Collaboration and Relationship Building:**
9. Proven ability to **collaborate with cross-functional teams** , including:
10. Samsung marketing and solutions teams
11. Sales teams, including channel sales
12. Product management teams
13. Technical staff, including engineers
14. Ability to **build and maintain relationships** with external stakeholders such as:
15. End-user customer executives
16. Channel partners
17. Carrier management teams
18. Alliance partners
19. Developers and ISVs (Independent Software Vendors)
20. Ability to **engage and work closely** with internal stakeholders (e.g., KAM team, Mobility Sales Engineers, R&D partners, etc.)
21. **Strategic and Business Planning:**
22. Strong understanding of **business trends** and **competitive strategies** within the industry.
23. Ability to **position the company’s value proposition** in line with market conditions and requirements.
24. Capability to **drive strategies** to meet corporate sales objectives.
25. Skilled in identifying **suitable partners** to deliver products and services to end customers.
26. **Communication and Reporting:**
27. Proficient in maintaining **constant communication** with internal and external stakeholders.
28. Experience with **Sales Force dot com (SFDC)** or similar CRM tools for tracking and reporting customer information and business opportunities.
29. Experience attending **sales meetings** and providing regular reports on activities and progress.
30. Ability to maintain **timely and accurate** customer and business opportunity information in the CRM system.
31. **Customer Engagement and Focus:**
32. Strong customer-facing skills with the ability to **maintain customer engagements** and prioritize efforts toward the customers most aligned with company solutions and targets.
33. Ability to ensure a **consistent and positive customer experience** across all touchpoints.
34. **Industry Vertical Knowledge:**
35. Experience or knowledge in covering verticals such as:
36. **Healthcare**
37. **Policing**
38. **Education**
39. Awareness of the geographical coverage and market dynamics, with specific focus on **Canada's core provinces** : BC, Alberta, Manitoba, and Ontario.
40. **Sales and Target Achievement:**
41. Proven ability to **meet quarterly targets** and work toward **sales objectives** within specified verticals.
42. Ability to adjust sales focus according to **corporate targets** and **market conditions** .
43. **Self-Motivated and Results-Oriented:**
44. Ability to execute **new strategies** and achieve sales goals as outlined by the company.
45. **Results-driven** with a strong track record of sales success.
**Preferred Qualifications:**
+ Experience with **telecommunications, wireless solutions, or mobile technology** .
+ **Advanced understanding** of enterprise sales processes and B2B customer engagement.
+ Knowledge of **Salesforce** or similar CRM tools.
+ Familiarity with **regional market trends** in Canada, specifically in the provinces of BC, Alberta, Manitoba, and Ontario.
**A French version of this job description is also available here: https://french.acosta.jobs/ | Une version française de cette description de poste est également disponible ici : https://french.acosta.jobs/**
**Catégorie d'emploi:** **Retail**
**Type de position:** **Full time**
**Unité commerciale:** **Marketing**
**Échelle salariale:** **$105,000.00 - $105,000.00**
**Company:** **Premium Retail Services (Canada), Inc.**
**Req ID:** **5197**
**\#fr**
About Us: Acosta et Mosaic sont les forces motrices en matière de ventes et de marketing derrière les marques les plus reconnues et éprouvées auprès des principaux détaillants aux États-Unis et au Canada. Nous proposons des services flexibles qui maximisent l’efficacité. Acosta possède le talent et la technologie nécessaires pour élaborer des stratégies axées sur les données, la portée et les relations, afin de mettre en œuvre ces stratégies, ainsi que les outils pour surveiller, suivre et optimiser les résultats basés sur les indicateurs pour les clients et les détaillants. Acosta et ses filiales, de bonne foi, estiment que cette fourchette de rémunération affichée est la fourchette précise pour ce poste au moment de cette publication. Acosta pourrait finalement payer plus ou moins que la fourchette affichée en fonction des qualifications des candidats et des lieux. Cette fourchette peut être modifiée à l’avenir. Acosta et ses filiales sont des employeurs offrant l’égalité des chances. Nous nous engageons à fournir des aménagements pour les personnes handicapées. Si vous avez besoin d’un aménagement, nous travaillerons avec vous pour répondre à vos besoins, dans la mesure requise par la loi. Les déclarations ci-dessus ont pour but de décrire la nature générale et le niveau de travail effectué par les personnes affectées à cette classification. Elles ne doivent pas être interprétées comme une liste exhaustive de toutes les responsabilités, tâches et compétences requises du personnel ainsi classé. Mosaic se réserve le droit de modifier tout ou partie des descriptions de poste à sa discrétion afin de répondre aux besoins de l’entreprise, voire de les dépasser. En soumettant votre candidature, vous acceptez et acceptez la Déclaration de confidentialité d’Acosta et les Conditions d’utilisation. Acosta, and its subsidiaries, is an Equal Opportunity Employer
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