Charlotte, North Carolina, USA
13 hours ago
Enterprise Corporate Services & Governance Director

Position Overview:

First Horizon Bank is seeking an accomplished senior leader to serve as Senior Vice President (SVP) for the Enterprise Corporate Services Department within the Real Estate and Procurement Division. Reporting to the Director of Corporate Real Estate and Procurement, this role is responsible for overseeing enterprise-wide procurement and real estate operations, governance, and strategic program execution. The SVP will lead large, centralized procurement and real estate initiatives, manage associated payments and analytics, ensure policy compliance, and drive operational excellence. The ideal candidate will have a proven track record in managing large-scale programs, delivering service strategies, and fostering a culture of accountability while maintaining alignment with enterprise goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Operations and Payments

Oversee enterprise-wide procurement and property payment operations, including supporting systems, purchase catalogs, lease administration, and purchase order processes.  Manage the execution of several enterprise procurement programs, such as office supplies, materials management warehouse, company store, workplace experience, contract labor, corporate travel and expense, and the internal meetings program. Facilitate all property transactions, including leasing, buying, selling, and subleasing, while integrating with peer departments, property facility management and project management.

Governance and Quality Assurance

Develop and enforce governance frameworks to ensure compliance with internal policies, regulatory requirements, and industry best practices. Own and manage third-party spend analytics for the entire organization to provide transparency, accountability, and cost optimization.  Establish performance assurance metrics and monitoring processes to ensure quality delivery of services across the procurement and real estate functions.

Service Strategy

Oversee corporate real estate strategy development, including aligning with internal business units, optimizing the real estate portfolio, and translating strategies into actionable tactics. Drive change management efforts for large-scale programs within the procurement and real estate division to ensure seamless implementation and adoption. Collaborate with cross-functional teams to develop and implement service strategies that address enterprise needs and align with broader organizational goals.

Operations Leadership

Foster a culture of accountability, operational excellence, and process optimization across the enterprise corporate services department. Manage budgets, vendor relationships, and service delivery to ensure alignment with organizational objectives and high-quality outcomes.  Provide operational insights and reporting to senior leadership, including the CFO, to support informed decision-making.  Lead and mentor a team, promoting professional development and a high-performance work environment.

SUPERVISORY RESPONSIBILITIES

Directly responsible for directing, coordinating, and evaluating designated units or certain personnel in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; providing pay change recommendations; disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

Bachelor’s degree required; advanced degree (MBA or equivalent) preferred.

15+ years of experience in procurement, real estate, program management, or operations, with a strong background in governance and compliance.

Proven ability to identify, implement, and manage outsourcing strategies for non-core services.  Expertise in procurement systems, payment processes, and real estate transactions.  Experience managing large teams, budgets, and enterprise programs in a regulated environment, preferably within financial services.  Demonstrated ability to lead third-party spend analytics and drive policy adherence across complex organizations.  Strong operational acumen with a focus on process improvement, cost control, and risk mitigation.  Exceptional communication and collaboration skills, with the ability to engage effectively with internal and external stakeholders.  Willingness to travel up to 50% of the time.

About Us
First Horizon Corp. (NYSE: FHN), with $82.6 billion in assets as of September 30, 2024, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.

Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Corporate Diversity Commitment:
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

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