Farmington Hills, MI, 48332, USA
3 days ago
Enterprise Change & Project Management Process Owner Operating Model
ECPMO Process Owner -- Operating Model The ECPMO Process Owner - Operating Model is responsible for owning the operating model processes and is responsible for serving as the Subject Matter Expert to update and maintain the ECPMO process, tools, procedures, controls and all associated artifacts and templates. This role will serve as an owner for changes to the ECPMO operating model, leading the strategy for training, implementation, and pipeline treatment of new changes. In addition, this role will be responsible for documentation storage, managing access for documentation and tools, curation, and certification of all operating model artifacts. Operating model artifacts include policies, procedures, process documentation, training, job aids, artifacts, templates, reports, and communications. This role will serve as a point of escalation for questions and clarity on the processes or changes to process for stakeholders. In addition, this role is accountable for caring for all upstream and downstream implications of their process designs in alignment with all action plans and enterprise policies and procedures. The Enterprise Change and Project Management Office (ECPMO) is a centralized function that drives strategic alignment, governance, and delivery excellence across enterprise-wide initiatives. The ECPMO enables effective change management, project execution, and the realization of business value. Position Responsibilities: Operating Model Process Ownership * Serve as the primary owner responsible for the design, update, and oversight of all operating model processes. * Act as a subject matter expert for processes, procedures, controls, and associated artifacts and templates. * Lead as the change owner for updates to the operating model, managing strategy, training, implementation, and the pipeline for new changes. * Develop and execute strategies for training and implementing process changes across the organization. * Accountable for understanding and managing all upstream and downstream implications of process changes to ensure alignment with enterprise policies and plans. * Ensure that process designs integrate well with other systems and processes within the enterprise, maintaining coherence across departments. * Oversee the creation, revision, and distribution of all necessary documentation and artifacts related to process changes. * Manage updates and storage access including the creation, update, and access management of storage for all operating model artifacts. * Certify all operating model artifacts, including policies, procedures, process documentation, training materials, job aids, templates, and reports. * Ensure that only the most current and best version of each artifact is available for use across the enterprise. * Execute compliance with operating model controls to prevent the use of outdated versions of documents or publications from the ECPMO. * Regularly review and update policies and procedures to align with organizational goals and compliance requirements. ECPMO Partnership * Engage with business partners and stakeholders during change implementation to ensure clarity and acceptance of process changes. * Work across various functions to ensure process designs support ECPMO enterprise-wide goals and operational efficiency. * Serve as the escalation point for any questions or clarifications regarding processes or changes to processes. * Other duties as assigned. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
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