Do you enjoy being part of a successful team?

Are you a Customer Care Specialist looking for a new opportunity?

Join our Global Customer Service team

Our Customer Service Team delivers Order Entry, Inside Sales and Administration activities, as well as acting as one of the main pre- and after-sales customer contact points, responsible for managing fast and effective exchange of commercial information between Field Sales, Distributors, Supply Chain/Logistics and other departments that exceeds customer expectations.

Partner with the best

As a Customer Service Representative, you will phone, email and web support to Field Sales, Service, Distributors, Dealers, Customers for information on lead times, status of internal / external sale orders and/or return authorizations, shipments of materials, expediting of shipments and or material; including tracking/managing internal & external customer issues.

As a Customer Service Representative – English speaker you will be responsible for:

Handling phone/ email/ web queries to internal teams and Customers/Distributors for information on lead times, status of sale orders, return authorizations, shipments of materials and expediting of shipments.Managing allocated key accounts and regions, and back up other regions.Co-ordinating service/goods Inwards to coordinate the return of material for repair and or restockEntering effectively customer's data, agreements, return authorizations, training registrations, sales orders and invoices using departmental service goals and objectives.Working in cooperation with team members from Sales, Inside Sales and technical support to help resolve issues and find improvements to prevent those issues arising again

Fuel your passion

To be successful in this role you will:

Have previous experience in working with CustomersHave a commercial apprenticeship or similar and / or relevant experienceHave excellent oral and written communication skills in English

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

Contemporary work-life balance policies and wellbeing activitiesComprehensive private medical care optionsSafety net of life insurance and disability programsTailored financial programsAdditional elected or voluntary benefits