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Job Description

Build and lead the platform engineering practise within Core Technology platforms.

The practise encompasses a team of engineers who build high performing, scalable enterprise grade platforms that enable business agility and rapid deployment within an ever changing business environment.

This is achieved by embracing system and design thinking to implement platforms leveraging software automation principles and data driven insights.

Platform Engineering Practise

Maintain a continual learning cycle on leading practices & technologies

Applies excellent judgement and identifies and continuously improves on development practices

Develop platform engineering guardrails enabling teams to easily adopt and apply consistent and sustainable solutions to their platforms, including but not limited to:

Planning and design of the platform delivery system

Associated tools, hardware, processes, role assignments, dependencies, and documentation

Test automation and reusability

Operational cost optimisation

Define and implement SLA, OLA & quality metrics, best practices, and patterns to be applied across the platform

Align teams to service Improvement & innovation plan requirements and influence effective implementation

Contribute to the design & evolution of Group Architecture, Infrastructure & associated technical standards for the organisation

Platform Engineer

Take full accountability for end-to-end platform performance and resulting customer experience across development, test and production instances.

Build sustainable platforms that satisfy customer requirements and align with the broader technology objectives

Implement SLA, OLA & quality metrics, best practices, and patterns across the platform

Lead the resolution of platform service issues by directing efforts to restore service with minimal disruption to the customer and business

Resolve platform issues, including interdependent services outside the immediate area of responsibility; lead discussions with peers to take action to ensure the sustainable success of the platform

Align teams to service Improvement & innovation plan requirements and drive effective implementation

Leverage systems & processes to measure, monitor and manage the performance of the platform ensuring ongoing optimisation.

Use production performance monitoring and customer data to make technical design and implementation decisions

Develop innovative methods for measuring customer experience, and use this data to identify and drive platform improvements

Translate performance data into insights for technical service & solution improvement and enhancement

Identify new and emerging practices for managing problems within the area and lead the adoption of new practices, across groups or disciplines with the aim of improving analytical capabilities

Identify & leverage the appropriate internal or external technologies to deliver the platform service, applying the Old Mutual Cloud guardrails

Own the design of the platform deployment system and associated tools, hardware, processes, role assignments, dependencies, and documentation

Lead the development and deployment lifecycle for ‘platform / platform components as a service’

Continually develop initiatives to reduce and optimise operational costs & increase strategic & operational efficiency through solution designs

Financial & Cost Optimisation, Risk & Governance

Take full accountability for delivering an optimal Platform Engineering cost model

Analyse operational cost data, identify cost-savings & efficiencies and drive adoption

Hold accountability for all risk and open audit items associated with the platform

Apply & maintain all Group risk (e.g. Architecture, development etc.), governance, compliance & regulatory standards and frameworks

Update & or develop & maintain all application documentation

People

Cascade direction across teams and ensure team alignment on strategy, performance objectives, plans and prioritisation

Build / contribute to a high performance team environment & culture through self-directed teams by driving performance management & measurement that is aligned with agile working practices

Actively participate and contribute within the cross functional team.

Proactively lead the implementation of agile practices, remove barriers to success and ensure seamless delivery in a continuously changing work environment

Identify and develop learning plans for the platform engineering role

Coach & mentor other engineers & support engineering teams on technical solutions and problem resolution

Participate in  peer reviews, testing, problem solving within and across the broader team

Oracle and Oracle PL/SQL background highly advantageousInsurance knowledge advantageousExperience with large scale projects and implementationsKnowledge of integration patterns, APIs etcAWS and other cloud provider experienceExperience leading technical teamsTechnical experience with Devops

Skills

Education

Bachelors Degree (B) (Required)

Closing Date

30 June 2024

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

All prospective employees are required to disclose their vaccination status as part of the recruitment process.

Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.

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