We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.
 The Engineer III is responsible for assisting with the operation, maintenance, service, and repair of equipment and physical plant as assigned. He/she is also responsible for participating in the preventative maintenance program, handling guest requests in a hospitable and efficient manner, and the completion of other work orders as assigned. He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs, such as carpentry, painting, etc., as assigned.

Position: Engineer III

Location: Fort Myers, FL

Reports to: Engineering Manager

Status: Non-Exempt

Job Summary:

The Engineer III is responsible for assisting with the operation, maintenance, service, and repair of equipment and physical plant as assigned.  He/she is also responsible for participating in the preventative maintenance program, handling guest requests in a hospitable and efficient manner, and the completion of other work orders as assigned.  He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs, such as carpentry, painting, etc., as assigned.

Essential Functions

Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.Maintain regular attendance in compliance with property and company standardsMaintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.Always comply with property, company, and brand standards and regulations to encourage safe and efficient hotel operations.Follow all departmental procedures and policies.Report emergencies and safety hazards immediately/assists with safety concerns.Consistently utilize Empower guest experience tool to rapidly respond to guest requests, as well as track and review all departmental casesAssist with the operation, maintenance and repair of equipment.Replace A/C filtersChange out light bulbs; perform preventative maintenance for guest units to include vinyl repair, touch up paint, minor furniture repair, tub caulking, tile repairs, etc.Perform preventative maintenance for ice machines, refrigerators, kitchen equipment, laundry equipment, and HVAC systems as required in the properties maintenance plan.Perform plumbing repair, laundry equipment repair, preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request.Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Engineering Manager with findings.Keep assigned equipment and work areas clean and orderlyDo periodic property tours of exterior perimeter for debris and trash removal; check the lighting and irrigation periodically.Complete all appropriate Maintenance forms, if applicableComplete assigned maintenance request forms daily.Always use proper two-way radio etiquette when communicating with other employees.Perform any other duties as requested by management.

Qualification Standards

Education & Experience

High School diploma or higher1-2 years’ experience in general maintenancePrevious hospitality experience preferredExcellent customer service skillsExcellent communication skills, both verbal and writtenAbility to use technology e.g. tablets, iPadsEPA Certification

Physical Demands

Ability to stand for extended periods of timeAbility to squat and bendAbility to communicate clearlyCorrected vision to normal rangeAbility to work long hours as neededAbility to lift / push / pull 50 lbs.

Mental Demands

Make sound judgments quicklyWork on multiple tasks, making appropriate progress towards deadlinesAble to work independently, take direction, and provide direction to othersManage differing personalities within the office, the hotel, and the communityMaintain the highest degree of confidentialityAbility to work effectively in stressful, high pressure situationsAbility to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

NOTICE:  The hotel business functions seven days a week, 24 hours a day.  All associates must realize this fact and be aware that at all times it may be necessary to move associates form their accustomed shift as business demands.  In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

Benefits

Full-time Associate BenefitsMedical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employeesPart-time Associate BenefitsAll above-listed benefits except for Medical Insurance and Holiday PayMainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.