Company:Qualcomm India Private Limited

Job Area:Engineering Group, Engineering Group > Software Applications Engineering

General Summary:

Qualcomm is looking for an experienced Customer Engineering Account Manager to drive the execution of complex, multidisciplinary automotive programs with Qualcomm customers.

We expect you thrive in an agile and forward-thinking environment where we constantly balance process, quality and execution speed.

You must have a consistent track record of managing large & complex embedded software solutions with strong programming, technical, debug and execution skills.

Activities include:

Work with Qualcomm Automotive customers, help Track Customer Project Milestones, SOP Schedules, FROP, Upgrade Schedules, Documentation Collecting, prioritizing, tracking, and driving customer-reported issues to resolution/closure is a key focus of this role.

Correctly represent the urgency of issues and raise them (internally and/or externally) as appropriate. Clearly and thoughtfully communicate issue status to the customer and to internal senior executive teams. Regularly communicate executive level program report status and key issues to management. Work closely with engineering, Quality, product management, and sales teams to resolve technical and logistical issues, set correct expectations and keep the scope of the projects on a track to successful execution. Be the Final CE Final Escalation Point for all regions Manage Qualcomm identified Suppliers, partner organizations that work with OEMs/Tier1s. Skills

Needed for this Role:

BS/MS Engineering or Computer Science or equivalent experience.

13+ years in the embedded domain with experience in heterogeneous compute platforms consisting of ARMs, GPUs, DSPs.

Experience in managing customers across automotive programs in Technical Account management roles.

Good understanding of Embedded Software architecture, Design for various firmware and embedded system limitations, Linux kernel internals, scheduling, performance, scalability and resiliency requirements for firmware running on embedded devices.

Good understanding of hypervisor and it's usage in automotive embedded systems. Hands-on Experience in design, development and software solutions on multi-core ARM/CPUs, Strong C/C++ programming skills is a plus.

Minimum Qualifications:

•    Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 6+ years of Software Applications Engineering, Software Development experience, or related work experience.
OR
Master's degree in Engineering, Information Systems, Computer Science, or related field and 5+ years of Software Applications Engineering, Software Development experience, or related work experience.
OR
PhD in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Applications Engineering, Software Development experience, or related work experience.

• 3+ years of experience with Programming Language such as C, C++, Java, Python, etc.
• 3+ years of experience with debugging techniques.

Good leadership skills across broad and diverse functional teams. Strong analytical and problem-solving skills to address complex technical challenges

Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail myhr.support@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

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If you would like more information about this role, please contact Qualcomm Careers.