SUMMARY Responsible for managing Howmet’s quality interactions and all quality related functions for designated Customers. Familiarity with customer quality systems, portals, document requirements, quality objectives, and customer quality initiatives. Develops management tools and strategies to ensure that Howmet’s meets customer expectations for quality compliance, certifications, and inter-company communication. Interfaces with the designated customers as Howmet quality representative. Communicates Howmet business objective and cooperative limits to customers within the confines of industry compliance. Works directly with customers to define requirements and solve quality issues while maintaining excellent relationships. Initiative and communication skills are paramount for success. Role requires a blend of both strategic and tactical approaches to managing the customer and their expectations. ESSENTIAL FUNCTIONS: This is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks. + Perform quality review of orders during contract review including purchase orders, specifications, blueprints, and other related documents + Perform quality review of quality records (i.e. certification, packing slips, etc.) prior to shipment + Complete and submit first article packages + Perform quality assurance verification for raw material + Perform reviews of new or revised specifications + Ensure compliance to FMI and customer quality system requirements + When customer certified as such, act as customer’s agent on all product quality and quality systems issues + Complete all audits, forms, and reports as required by the customer + Ensure proper identification and packaging as required + Ability to use quality tools to respond and resolve customer concerns + Perform other duties as assigned SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. EDUCATION AND/OR EXPERIENCE Bachelor’s degree or higher in the Engineering field. A minimum of five years of direct related experience in the aerospace manufacturing and /or forging industry is required. Strong working knowledge of Quality Systems, Quality Standards and material specifications is preferred. TECHNICAL SKILLS Must be able to read engineering drawings and specifications, have knowledge of geometric dimension and tolerancing principles and have the ability to use measuring devices common to the manufacturing industry. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, drawings, standards, specifications and operating instructions and procedures. Ability to compose routine reports and correspondence for internal/external customers. Ability to communicate effectively before groups of employees of organization, customers, and outside regulatory agencies. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, proportions and percentages. Ability to perform conversion calculations (e.g. metric to inches, Celsius to Fahrenheit). Ability to apply concepts of basic mathematics. REASONING ABILITY Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to decipher nonverbal symbolism (formulas, scientific equations, graphs, etc.,) in its most difficult phases. Ability to decipher a variety of abstract and concrete variables. INTERPERSONAL SKILLS – CUSTOMER RELATIONS Demonstrated ability to effectively develop long-standing business relationships while managing through difficult issues. Must be highly intuitive when dealing with customer’s expectations and must be alert to the impact that cultural differences have on the business relationship. COMPUTER SKILLS Proficient in Microsoft Office Suite & MRP Systems. CERTIFICATES, LICENSES, REGISTRATIONS Certified Auditor by American Society for Quality (ASQ) preferred, but not required. Six Sigma, Greenbelt certification preferred but not required. Must meet the requirements pertaining to Vision Acuity Testing under the Quality Assurance Manual. GE DSQR Certificate, PWA DSQR Certificate are required. Rolls Royce DSQR, MTU DSQR Certificate and Snecma SARA certificate are preferred but not required. ASQ Certified Internal Auditor preferred but not required. PHYSCAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee is required to sit frequently. The employee must regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds; Specific vision abilities required by this job include close vision. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts and vibration. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals and outside weather conditions; wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually loud. Pay rate: up to $100,000, DOE Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $6.6 billion in revenue in 2023, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2023 Environmental Social and Governance report at www.howmet.com/esg-report. Follow: LinkedIn (https://www.linkedin.com/company/howmet-aerospace) , Twitter (https://twitter.com/howmetaerospace) , Instagram (https://www.instagram.com/howmetaerospace/) , Facebook (https://www.facebook.com/Howmetaerospace/) , and YouTube (https://www.youtube.com/howmetaerospace) . Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email TalentAcquisitionCoE_Howmet@howmet.com