Responsibilities:

Perform discovery and requirements gathering. Determine if a custom scoping effort is justified or if a packaged service offering is more appropriate Determine how WWT will perform the services in scope. This may include preliminary timeline, resource planning, risk assessment, estimating and budgeting, preliminary proposal and preliminary SOW/contract development. Prepare detailed estimates and pricing models leveraging the technical IT expertise of engineers, architects, and project/program managers for validation if required. This does not include the technical solution architecture or engineering of the technology products such as hardware selection and software licensing; this is an Engineering responsibility. Develop statements of work that are accurate, detailed, and meet client objectives while contractually protecting WWT from unfunded scope expansion and other risks. Present SOW and pricing to clients. Balance winning business with creating engagements that optimized for successful and profitable delivery. Based on client feedback revise scope, timeline, and fees if appliable. Review engagements prepared by other employees for compliance and quality control purposes. Follow detailed documentation on the process. Build and maintain strong relationships with WWT Sales and WWT Services stakeholders and other WWT departments and employees. Serve as the point of contact for the Services organization regarding assigned Sales opportunities. Support high-volume and low-complexity engagements independently. Participate in morning meetings (US Pacific & Mountain time) to review work.