**Job Description** Aim for a future in technology with a role tailored for aspiring professionals. This End User Computing specialist position at Carnival UK offers a unique blend of learning, growth, and hands-on experience in the heart of our technology department. It's your chance to start building a solid foundation in the technology field, contributing to our departmental goals while honing your technological skills. Enhancing the overall End User experience of IT within the Carnival UK estate, this role includes shore based and ship-based personnel and technology. The role will require occasional ship visits to some of the most luxurious vessels in the cruising industry. As an integral part of the EUC team you will be involved in many varying projects including rolling out in house and third-party apps. We are looking for someone with strong experience in deploying operating systems, applications and automating the deployment of end user devices with as little intervention as possible. **Additional responsibilities include:** + Day to day End user Support through Service Requests and Incident Management, covering ship and shore + Owning incidents and requests through to resolution, even when escalation is required + Ensure desktop security and patch levels are maintained and monitored This role is classified as CUK11 and is available on a full-time, permanent basis. We offer hybrid work including up to two days from home. **Requirements: What You Need to Succeed** Successful candidates will possess: + SCCM – Packaging, sequencing and deployment capability + Extensive Microsoft 365 and Windows 10 & 11 knowledge + Proven experience working as a 2 nd or 3 rd line end user specialist or desktop technician + Be a problem-solver with flexibility in thought & process **Why Join Us?** Our Technology team isn’t just about coding; it's about being part of a community that values growth, work-life balance, and wellbeing. + Employee Discounted Cruising plus Friends and Family offers + Recognition scheme with prizes and awards + Regular office events including live entertainment, lifestyle events and charity partner fundraisers + Extensive learning and development opportunities + Employee-led networks + Employee Assistance and Wellbeing programmes + Company paid Health Cash Plan and health assessment + In-house Occupational Health help and access to digital GP + Life Assurance + Parental and adoption leave + Employee Shares Plan + Electric Car and Cycle to Work schemes + Discounted retail and leisure via discounts portal + Minimum 25 days leave, bank holiday allowance and holiday trading scheme + Contributory Defined Contribution Pension scheme **Take the next step** Due to the popularity of our roles and our pledge to finding the best talent, we might close applications earlier than advertised. Don’t miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us. **_\#LI-Hybrid_** _\#Job Functions: Information Technology;_ _\#LI-JW1_ **About Us** Holidays are one of life’s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise. No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people. Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion. It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel’s Employer of Choice.