Overview Join our team as a day shift, full-time, Analyst I End User Information Services in Topeka, KS. Fulfilling your purpose begins here: People First, Always. Here’s how we take care of our people: Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and more. Your team is bigger than your department: The University of Kansas Health System St. Francis Campus, a part of a rich legacy of compassionate care since 1909, now offers 378 licensed beds, a history of innovation, and strong community support. We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect. Responsibilities This position is responsible to provide direct customer support to resolve customer problems/questions as quickly as possible while providing highest level of service. Provides accurate, timely, and creative solutions to end-user computer hardware, peripherals, printers, operating systems, software applications, networking, and video conferencing problems. Data Center Operations, including performing backups and assisting operations staff when on-site support is needed. Qualifications Job Requirements: High School Diploma or Equivalent; Less than 1 year; Experience in healthcare, technology, or related field. Preferred Job Requirements: Associates Degree preferred Degree or technical certificate in a technology or computer related field More than 1 year and less than 3 years preferred A+ Certification