At Amazon, we're working to be the most customer-centric company, to be the best employer, and be safest place to work on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build that place, this is your chance to make history.

We are seeking a strong Employee Relations Partner to join our Australian Amazon Operations team. The central objective of Amazon’s global operations employee relations team is to ensure our organisation’s treatment of employees is fair, respectful, and consistent with our framework of core business values and objectives. To support that objective, this position’s responsibilities fall into proactive and reactive categories.

You will have deep subject matter knowledge, exceptional communication skills and the ability to work cross functionally on a wide range of employee relations initiatives.

This is a highly visible and varied role, with common interactions with Senior Amazon Leadership. The successful candidate will be able to influence decision making and direct the business into the future.

This role will involve approx. 50% travel.


Key job responsibilities
You will be responsible for:

• Advocating for the best interests of associates and assist in building a direct and sincere long-term relationship with diverse teams
• Partner and influence Site Leaders when necessary to ensure a positive associate experience
• Partner with Site Leaders and HR teams to create and sustain positive employee relations programs and best practices tailored to business needs
• Adapting Global tools and programs to fit the Australian environment
• Conduct and collaborate on positive employee relations trainings and communications
• Design, collect, and analyse multiple levels of associate feedback
• Work with other stakeholders to implement systems and processes for identifying potential issues before they become problems
• Partner to engage in continuous improvement in communication tools and practices
• Analyse, diagnose, design, and revise people programs, policies, and practices to sustain positive employee relations
• Supporting Operations and HR with Case Management Escalations
• Assist large scale, country-wide projects that improve the associate experience