Employee Relations Manager , PXT Global Corp-ER
Amazon.com
This position requires an individual who has significant employee relations experience, deep subject matter knowledge, and strong emotional intelligence, communication and interpersonal skills that enables the individual to work successfully on a broad spectrum of employee relations issues, projects and initiatives. The position supports Corporate Employee Relations in the UK and EU region as we strive to become Earth’s Best Employer.
The central objective of Amazon’s Employee Relations team is to ensure our organization’s treatment of every employee is fair, respectful, and consistent with our core business values. To support that objective, this position’s responsibilities fall into proactive and reactive categories. The individual will work proactively to enhance the employee experience by identifying and addressing employee concerns early, de-escalating and resolving workplace issues before they reach a level of criticality requiring reactive efforts. The individual also will work as a project manager on proactive initiatives that improve employee relations and engagement. On a reactive basis, the individual will undertake a significant amount of work on critical employee relations issues that are highly sensitive and typically can only be successfully completed with limited time. These include conducting workplace investigations and advising on challenging employee situations. Balancing time between proactive efforts and urgent-response is a critical component for success in the position.
The individual will also work proactively to:
• Partner with business leaders and HR teams to create and sustain positive employee relations programs and best practices
• Work directly with AWS employees at all levels to identify, address and resolve concerns through mechanisms like listening sessions, focus groups, conflict resolution, and one-on-one coaching
• Design and deliver positive employee relations trainings and communications
• Conduct, analyze, and action plan from multiple levels of employee feedback and other data to drive and sustain positive employee relations
• Analyze, diagnose, design, and revise people programs, policies, and practices to sustain positive employee relations
The position reports to an Employee Relations Principal and will support Amazon Web Services (AWS) and additional Corporate Business Lines.
The position can be based in a UK or European office location and is a full-time position that could require travel up to 30% of the time over the course of the year.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
The central objective of Amazon’s Employee Relations team is to ensure our organization’s treatment of every employee is fair, respectful, and consistent with our core business values. To support that objective, this position’s responsibilities fall into proactive and reactive categories. The individual will work proactively to enhance the employee experience by identifying and addressing employee concerns early, de-escalating and resolving workplace issues before they reach a level of criticality requiring reactive efforts. The individual also will work as a project manager on proactive initiatives that improve employee relations and engagement. On a reactive basis, the individual will undertake a significant amount of work on critical employee relations issues that are highly sensitive and typically can only be successfully completed with limited time. These include conducting workplace investigations and advising on challenging employee situations. Balancing time between proactive efforts and urgent-response is a critical component for success in the position.
The individual will also work proactively to:
• Partner with business leaders and HR teams to create and sustain positive employee relations programs and best practices
• Work directly with AWS employees at all levels to identify, address and resolve concerns through mechanisms like listening sessions, focus groups, conflict resolution, and one-on-one coaching
• Design and deliver positive employee relations trainings and communications
• Conduct, analyze, and action plan from multiple levels of employee feedback and other data to drive and sustain positive employee relations
• Analyze, diagnose, design, and revise people programs, policies, and practices to sustain positive employee relations
The position reports to an Employee Relations Principal and will support Amazon Web Services (AWS) and additional Corporate Business Lines.
The position can be based in a UK or European office location and is a full-time position that could require travel up to 30% of the time over the course of the year.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
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