**Job Description** Assists the professional staff with the delivery of services to patients in a variety of settings. Provides direct patient care, and/or one to one observation to selected patients under the supervision of a Registered Professional Nurse. Assists, escorts and transports patients. **Qualifications** **Education requirements:** + High school diploma or equivalent required + Completion of a Medical Assistant Certificate program from an approved school or 2 years of prior experience + BCLS Certification required from American Heart Association **Experience requirements:** + Completion of a Medical Assistant Certificate program from an approved school or 2 years of prior experience Collective bargaining unit: SEIU 1199-MSH SEIU 1199 at Mount Sinai Hospital, 785 - Emergency Room 785 - MSH, Mount Sinai Hospital **Responsibilities** **Clinical/Technical/Service** + Assists the professional staff with the delivery of services to patients in the ED setting + Provides direct patient care, and/or one to one constant or safety observation to selected patients under the supervision of a Registered Professional Nurse + Assists, escorts and transports patients as needed + Performs and assists with designated procedures, using aseptic technique as indicated + Assists with patients examinations, and performs vital signs as ordered. + Obtains and provides nourishment for patients + Provides minor treatments as directed - dressings, application of ace bandages, applications of slings and ice, pediculosis + Assists with application of casts and splints + Prepares, adjusts and teaches the use of crutches and canes as outlined by the RN/PT. + Is cognizant of the need for safety devices; applies or assists with application + Collects specimens, performs venipuncture and fingersticks for blood glucose + Obtains EKGs as ordered + Assists the healthcare team during medical, trauma, sepsis and stroke codes + Assists patients to get needed services by communicating those needs to the nurse + Communicates information to patients, families and visitors + Provides post-mortem care + Sets-up, stocks, and maintains examining rooms + Performs eye irrigations + Maintains BCLS certification as required by EMS standards + Demonstrates the knowledge and skills necessary to provide care, based on physical, psychosocial, educational, safety, and related criteria, appropriate to the age of the patients served in assigned area **Age Specific Competencies** (Neonate/Infant, Pediatric, Adolescent, Adult, Geriatric) + Identifies physical, behavioral and emotional characteristics typical for the age group + Modifies approaches based on patient age-specific needs and responses to treatment + Provides care for patients based on age-specific needs + Uses communication techniques which are age appropriate **B. Organizational/Managerial** + Participates in the Departments of Nursing and Emergency Services Quality Improvement Program/activities + Maintains patient/employee confidentiality in the management of information **C. Educational/Professional Development** + Participates in the development of other staff members + Meets all regulatory and annual health assessment requirements **D. Communication/Relationships** + Demonstrates a professional, courteous, and respectful attitude in dealing with patients, families and significant others + Displays courtesy, tact and patience during interactions with all members of the hospital staff and extended community + Adheres to Mount Sinai Health Systems legal and ethical standards + May be required to perform other duties as assigned _Items 1-25 are essential functions of this position under the Americans with Disabilities Act_ Mount Sinai Health System is committed to the tenets of diversity and workforce that is strengthened by the inclusion of and respect for our differences **About Us** **Strength through Unity and Inclusion** The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. This includes advocating for equitable policies, addressing barriers that limit potential, and standing in solidarity with colleagues who face unfair treatment. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. **About the Mount Sinai Health System:** Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. **Equal Opportunity Employer Minorities/Women/Disabled/Veterans** The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. **Compensation Statement** Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $26.2144 - $28.455 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.