Attends to patients, families and visitors needs while waiting for any registration process. Maintains and controls the visitation flow throughout the Medical Center according to policy. Stays abreast of the location of all departments of the Medical Center. Knowledgeable of the various procedures performed in each area. Answers telephone calls without unnecessary delay. Exhibits the ability to deal with periods of stress, knowledge of Medical Terminology, and enters information accurately into the Patient Management System (Invision). Demonstrates a thorough knowledge of Compliance and Medical Necessity validation 

Department Description- Collection of demographic and insurance data on the front end for reimbursement purposes. Screening Medicare patients for medical necessity. Compassionate Care Services that include financial counselors exploring funding alternatives for these patients and upfront collections.

Experience Required
Knowledge of hospital terminology, hospital billing procedures, computer experience required and excellent interpersonal skills.

Work Schedule: 80 hours bi-weekly