Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements
We are seeking an Inside Sales Support Representative to assist our Iberia sales team with daily operations and administrative tasks.
In this role, you will collaborate closely with Sales teams, internal stakeholders, external customers, and Lenovo Business Partners.
This role plays a key part in enhancing our Sellers' efficiency by relieving them of administrative and non-customer-facing tasks, allowing them to focus more on what truly matters.
Your main objective will be to improve customer satisfaction by reducing escalations and elevating the overall customer experience with Lenovo.
Key Responsibilities:
Daily coordination with assigned Sales Representatives, focusing on administrative support such as processing quote renewals, aligning quantities and prices, and managing approval workflows. Contract management, including creation, validation, and maintenance. Collaboration with functional teams (Pricing, Help Desk, Customer Fulfilment, Customer Order Resolution). Creation and configuration of part numbers based on provided specifications. Providing additional administrative support to improve sales productivity. Managing escalations and prioritizing critical tasks with aligned teams.Organization:
You will be part of the Sales Support Organization and report to the Sales Support Manager. You will participate in weekly collaborative calls and meetings.
You'll bring:
Minimum 1 year of experience in a similar role, with a track record of success.Fluency in English and Spanish (or Portuguese) both spoken and written, is required.Catalan language skills are a valuable assetStrong in customer-facing interactions (phone and email). Ability to work independently and results-driven approach.Proficiency in Microsoft Office (Advanced Level). Experience with Sales processes and back-office administration is beneficialIf your experience differs slightly from the listed requirements but you believe you are a great fit for this role, we encourage you to apply and share your story with us.
What Lenovo can offer you:
Opportunities for career development & growthPerformance-based rewardsFlexible working environment (combination of working from home/office)3 sick days per yearAdditional vacation days A broad selection of soft / hard skills trainings and individual mentoringBase gross monthly salary from minimum 1600 EUR and above, depending on experience + variable part 12% of your annual earnings We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Additional Locations: * Slovakia * Slovakia
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