Company Description

Grosvenor Casino, Bristol, BS1 5TT

Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.

Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes.

At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.

Job Description

Do you have experience across Casinos, slot machines or electronic gaming?

Are you analytical with a commercial mindset?  

If yes – you’ll want to read on…

Grosvenor Casino Blackpool are on the lookout for a confident and enthusiastic Electronic Gaming Supervisor to own the electronic gaming experience, driving performance across our slots and e-tables offering.

As the supervisor in charge, you will:

Lead, support, and develop a highly capable electronic gaming teamMaintain brand standards across all electronic products, delivering revenue growth above budget, managing KPI’s and delivering excellent customer service.Drive the performance of the electronic gaming machines, proactively driving stakes across slots and e-tables, controlling margin and costs to drive casino profitability.Work closely with the Casino Manager Hosting and central electronic support department to ensure Slots & e-table games are optimised for your club.

Qualifications

Outside of understanding Slots & E-Gaming machines, you’ll have an extremely high attention to detail and will be able to demonstrate best in class customer service.

Having a commercial mindset will be advantageous and as you’ll be leading a team; you’ll need high empathy and strong core values.

Additional Information

Applicants must have a valid PFL.