Job Title

EHS Corporate and Management Systems Lead EMEA

Job Description Summary

This role is a key part of the EMEA EHS Team, an international group dedicated to driving excellence in
Health, Safety, Security, Environment, and Quality (EHS) across the EMEA region.

About the EMEA EHS Team:
The team is responsible for supporting the implementation of EHS strategies across corporate offices and service lines within EMEA region, ensuring risks are managed effectively and the business receives expert
advice.

Vision: Safeguarding long-term success by building an ever safer, greener, more secure environment for our people and stakeholders.

Mission: EMEA EHS Team’s Mission: We are a strategic business partner that promotes the integration of EHS principles into every facet of our business processes and operations to enable compliance and drive development.

Role Purpose:
This role will:
- drive the maintenance of existing management systems as well as the development of new management systems with the ultimate aim of supporting additional certifications aligning to international management standards across the region in order to build operational excellence, minimise risk and increase customer satisfaction through quality, safety, security and environmental
management processes
- implement the Quality strategy within the EMEA region in line with the Global one
- coordinate the implementation of the global security guidelines
- monitor and report on EHS performance metrics and trends at EMEA level
- drive initiatives to reinforce EHS of our employees and corporate offices at EMEA level, including training programme and initiative to target specific risks (e.g. lone working)

The role will require an experienced professional who has held a similar role in a related industry and who is comfortable and confident in working and presenting at an executive and senior level. This is a cross border role that will require experience of delivering projects across multiple countries / cultures and supporting internal stakeholders at various levels of seniority.
In this role the individual will co-operate with Heads of countries, the Global Quality Lead, Global Security & Operational Resilience Lead, EMEA EHS Cluster Manager, Sustainability Team, functions and business lines
across Cushman & Wakefield EMEA to resource and gain support for new management system programs across the region and EMEA initiatives. In order to do so they will co-ordinate the activities of resources both within and outside of the EMEA EHS Team and be responsible for creating a cooperation framework for the entire EMEA region. This role will also co-ordinate the activities of external certification bodies to maintain certifications and accreditations and external consultants.

Job Description

Core Responsibilities:
This role will be responsible for identifying areas of potential organisational risk and developing innovative management system approaches to ensure operational excellence, legal compliance and the enhancement of the C&W brand. Specifically, the role will co-ordinate the development of management systems and processes to both mitigate risk and better communicate control processes to the wider C&W employee base. The role will work across all departments and therefore senior stakeholder engagement will be critical to the candidate’s success and the candidate must have demonstrable experience in developing senior stakeholder relationships and influencing change and improvement.
As a minimum the candidate will therefore require a proven track record in quality, health and safety, and environmental management in order to be successful. The successful candidate will lead and champion the ongoing improvement of C&W’s quality, safety and environmental management systems relating both to our service delivery to clients and in relation to the personal health and safety of Cushman & Wakefield employees.

The candidate will need to have proven experience in developing and implementing initiatives to improve EHS compliance and awareness and will be responsible for:

▪ Supporting the business in achieving continuous improvement towards operational excellence through the delivery of quality standards for services and processes to ensure customer satisfaction.

▪ Establishing and maintaining EHS procedures to ensure the company’s facilities, equipment, personnel, methods, processes, and procedures conform to both internal guidelines and regulatory standards.

▪ Define a clear EMEA communication plan to ensure that relevant comms and procedures are effectively communicated and understood across the organization. Propose innovative methods to communicate and engage.

▪ Set the guidelines for document control and maintain the EMEA document register. ▪ Leading and developing certification ready EHS Management systems, striving for best-in-class services and business practices to deliver to our client’s expectations, managing teams and projects across the business.

▪ Defining and promoting a quality mindset across the entire company.

▪ Providing clear leadership on management systems, inspiring and motivating staff to achieve excellence and mentor them as they develop new skills.

▪ Ensure EHS issues are prioritized, facilitating lean business and driving continuous improvement across all EHS related areas of the business in line with the strategy.

▪ Analyse EHS leading and lagging data, correlate them to identify trends and potential systemic issues, and propose corrective actions through a teamwork exercise.

▪ Using innovation to ensure management approaches remain up to date and ‘cutting edge’.

▪ Driving any necessary culture change and improvement in business performance to deliver strategic goals.

▪ Guarantee a performance reporting process as the starting point for addressing improvement initiatives.

▪ Ensure the collection of data required for the ESG reporting process

▪ Supporting EHS ‘back office’ processes such as training administration, and compliance management.

▪ Implementing new minimum quality standard processes and systems where appropriate.

▪ Ensuring effective internal and external auditing across the organisation (audit planning, management and monitoring).

▪ overseeing the entire process of handling external certification bodies, from the initial vetting stage through to managing the contracts

▪ Developing and maintaining strong relationships with internal and external stakeholders to ensure optimal performance.

▪ Managing strong relationships with external certification bodies and managing commercial and technical relationships – including external audits and the timetabling of such.

▪ Managing direct reports including the EHS Training Administrator and the EMEA Quality Manager and ensuring talent development and retention.

▪ Define a EHS communication plan and oversee the implementation

Qualifications / Knowledge & Experience:

Educated to degree level in Management Systems, Occupational Health and Safety or an equivalent discipline, the successful candidate will have demonstrable experience of developing, implementing and refining models of quality, health, safety and environmental management in accordance with the requirements of international standards.Experience supported by proven track of records success for the implementation of the management system according to the ISO standard.Lead or Internal auditor of the ISO Management System compliant with ISO 9001:2015, ISO 45001 and ISO 14001.Detailed knowledge and practical application of safety in the fields of construction, technical management and property management.Experience in managing complex projects.Experience in building, managing and developing teams.Senior membership of recognised EHS trade associations / bodies.Experience of working in a multi-site environment in the facilities, retail, property or service delivery sector preferable.Detailed knowledge and a proven track record in construction health and safety law.The successful candidate will likely currently report to Board level stakeholders and will have a proven track record of working independently to influence senior stakeholders.The successful candidate will currently hold a position of responsibility within an organisation where brand / reputation management is seen as critical and where they are accountable for the safety of large numbers of internal / external stakeholders.An experienced trainer capable of delivering in-house training courses on EHS topics.

Skills & Personal Qualities:

Proven skills and qualities in the following areas:Relationship and stakeholder management, influencing skills, commercial awareness and pragmatic problemsolving skills are essential requirements for this role.Professional and proactive in approach and style, an excellent relationship builder, able to coach and influence change, by working in partnership and collaboration across the business.Able to operate at a senior level with senior executive stakeholders.Commercially aware and able to act calmly and with authority in a crisis. Able to deal with major incidents and advise members of the company executive on appropriate action to be taken in any EHS related incident.An excellent communicator in English as well as local language.Ability to effectively respond to complex enquiries, solve complex problems and provide innovative solutions, whilst considering the bigger picture and commercial factors, anticipating potential issues and future needs of the business.Likes to work as part of a team but equally comfortable working alone, enjoys working with diverse and dynamic stakeholders and business units.Excellent presentational skills and confident at delivering complex and difficult messages to a variety of different stakeholders of varying seniority.Sensitive to the varying cultures and ways of operating between countries.Able to tailor solutions to suit national requirements and legislative frameworks.Exceptional time management skills and an ability to work and deliver under pressure.Excellent people management skills in an international environment including the ability to manage and resolve conflicts constructively, make informed decisions to guide a team towards achieving its goals, and provide guidance and support to help team members develop their skills and advance in their career.Fluent in English and a local European language as a minimum.

INCO: “Cushman & Wakefield”