At eComplete, we create and manage the perfect environment in which e-commerce thrives. Our first-of-a-kind, fully managed, end-to-end e-commerce solution helps brands and retailers get to market at a fraction of the time and cost. We manage the entire e-commerce journey – from click to delivery – enabling our clients to stay focused and what they do best. Our mission is to ignite more e-commerce globally and to connect customers with their favourite brands. We are not just changing the e-commerce industry; we are launching it into the next universe of retail.
We are growing our e-Complete team in South Africa! As a Customer Relations & Content Manager- Marketing you will play a pivotal role in shaping our organization's success. The ideal candidate will take a data-led approach to content and email marketing strategy and creation. This person will not only use data to drive ideology, but will also understand the database and how and when to interact with them via email automation series or newsletter.
Your role in eComplete:
General
Creating and running weekly/monthly/quarterly reporting and providing insights on way forward Keeping up to date on market trends and ensuring our clients remain relevant Owning client relationships on all relevant topics Executing a plan based on lifecycle, customer value, product engagement and Driving innovation within your vertical. Building and developing relationships with clients, colleagues, partners and with other departments Leading strategic thinking with your collaborators and co workers.