Welcome page Returning Candidate? Log back in! Early Engagement Specialist Location : Name Linked Remote - US ID 2025-6381 Job Locations US-Remote Category Member Access Type Regular Full-Time Overview

Salary

$20.00 - $24.00/ hour

*Based on experience, and education

 

Schedule

Monday-Friday 8a-5p EST

Sat/Sun off 

 

At Groups, the Early Engagement Specialist is a part of our Member Access Team. The Early Engagement Specialist will work closely with members through the admission process. The Early Engagement Specialists support new and returning members through orientation groups and meeting initial recovery needs. The Early Engagement Team works with members who have complex social, medical, and mental health needs. This role reports to the Early Engagement Team Lead

Responsibilities Collaborate with a multidisciplinary care team to ensure the delivery of quality, member-centered care.  Facilitate high quality and effective orientation groups for membersActively assist members in identifying goals, working towards their care plan goals through individual coaching, coping skill support, and treatment engagement supportAbility to us own lived experience to assist members progress through their journey of recoveryLink members with resources and follow-up with members and resources alike to ensure that all member needs were met.Advocate for our members, and serve as a link to community based services and the recovery community by helping clients navigate local care and support systemsProvide coverage support as neededMaintain a caseload of at least 5 Orientation groups per weekMaintain timely and accurate documentation in electronic health record.  Participate in ongoing continuing education as required to maintain certification or licensure where required Qualifications

Knowledge, Skills and Abilities

Fluency with office technology, including G-Suite, email, electronic medical records, and software and mobile apps (e.g., Google Apps)Share the Groups’ values of member-centered care and harm-reduction practices.Knowledge of, and ability to use motivational interviewing practices Knowledge and understanding of programs, assessments, evaluations, observations and care plans. Ability to establish effective working relationships and maintain appropriate professional and personal boundaries with internal staff, members, and with relevant community organizations.Ability to maintain positive interactions with members and where appropriate professional and personal boundaries with internal staff, members, and with relevant community organizations.Ability to maintain confidentiality.Excellent written and verbal communication skills and ability to communicate complex information.Ability to use discretion and work independently under general supervision.Ability to work with diverse population of members and staff.Ability to understand and adhere to Professional Code of Conduct.Strong advocacy skills along with knowledge State and Federal benefits and eligibility guidelines

 

 

Qualifications & Requirements

An Associate’s degree or higher, preferably in social or human services. Two years of experience with case management, care navigation, peer support or alike positions requiredOne year of experience in a social service or behavioral health setting strongly preferred.For remote roles, access to reliable internet and telephone services, specifically 50M download and 10M upload package or higher as well as a strong WiFi signal from your remote work location.Must meet pre-employment requirements and maintain all applicable state and job-related guidelines for background screening.  Depending on state-specific requirements, this may include fingerprinting, drug testing, health screening, CPR/Basic First Aid and license/credential verifications. You embody what Groups is all about: you care deeply about our mission; you are entrepreneurial, flexible and team-oriented; you have deep respect for the people we serve; you have unquestionable ethics.

 

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