Job Description SummaryEarly Career Trainee, Service Delivery is responsible for driving service delivery, field parts inventory and service tools management processes to ensure customer satisfaction, problem resolution and operation excellence across Turkey, Iran & Central Asia.

About GE HealthCare

GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.

Job DescriptionKey responsibilities/essential functions include:Ensuring ongoing customer satisfaction by efficient planning of field operations and timely resolution of customer issuesDriving operational excellence on the service delivery processes under responsibilityEstablishing a smart service inventory in line with Global Parts Team’s strategy and ensuring availability of parts in local warehousesManaging installation and field tool inventory; purchase, loan, calibration & repair processesDriving data analysis and business case development for key projectsDeveloping productivity initiatives/projects to reduce cost, improve efficiency, eliminate manual work and increase speed of serviceAchieving Key Performance Indicators (KPIs) and ensuring compliance with Standard Operating Procedures (SOP’s) on a daily basis
Qualifications:Bachelor’s DegreeExperience in service, technology or operations, preferably in Healthcare BusinessStrong analytical and quantitative skillsExperience on statistical and/or data management toolsProven ability to meet deadlines in a fast-paced changing environmentAbility to work effectively in a cross-functional, global team environmentExcellent planning, prioritization and organizational skillsExcellent interpersonal and verbal & written communication skillsDemonstrated collaboration, negotiation and conflict resolution skillsAnalytical, problem solving & root-cause analysis skills

Preferred Qualifications:Green Belt / Black Belt certified or familiar with Six Sigma quality concepts and toolsKnowledge of ISO 13485 and CE Mark requirements

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare - Creating a world where healthcare has no limits

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Additional Information

Relocation Assistance Provided: No