We are seeking a motivated and detail-oriented E-commerce Intern to join our E-commerce team. The ideal candidate will assist in managing and optimizing our online sales channels, ensuring a seamless and engaging customer experience. This role requires strong analytical skills, a customer-centric approach, and the ability to work collaboratively with team members and other departments. 

Key Responsibilities: 

Website Management: 

Assist in updating and maintaining product listings on the e-commerce platform. Ensure product information is accurate, up-to-date, and optimized for search engines. 

Customer Support: 

Respond to customer inquiries and resolve issues related to online orders.  Provide exceptional customer service to enhance the online shopping experience. 

Data Analysis: 

Analyze sales data and website traffic to identify trends and opportunities for improvement.  Assist in preparing reports on e-commerce performance metrics. 

Marketing Support: 

Collaborate with the marketing team to execute online promotions and campaigns.  Assist in creating and scheduling social media posts and email newsletters. 

Process Improvement: 

Identify opportunities to streamline e-commerce processes and enhance efficiency.  Assist in developing and updating e-commerce documentation and resources. 

Collaboration: 

Work closely with the E-commerce team to ensure consistent and high-quality service.  Coordinate with other departments to resolve complex customer issues and improve the online shopping experience. 

Continuous Improvement: 

Stay updated with the latest e-commerce trends and best practices.  Participate in training sessions and professional development opportunities. 

Qualifications: 

Currently enrolled in a 3rd or 4th year HBO program in Business, Marketing, Communications, or a related field (Studying towards a Bachelor's or Master's degree).  Strong analytical skills and proficiency in Microsoft Excel.  Excellent written and verbal communication skills.  Customer-focused with a proactive attitude.  High level of accuracy and attention to detail.  Ability to work independently and as part of a team.  Availability: Feb-2025 

Why Fluke? 

Opportunities for professional growth and development.  A dynamic and inclusive work environment.  The chance to make a significant impact on the customer experience and satisfaction. 

Fortive Corporation Overview

Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.