Job Summary: About Live Nation: Come and join the team at Live Nation, the global leader in live entertainment! We specialise in creating unforgettable experiences that captivate audiences worldwide. If you're an experienced events professional with a passion for live music and delivering exceptional moments, we want to hear from you. Role Objective: We’re searching for an experienced and energetic Duty Manager to join the leadership team at Fortitude Music Hall, one of Brisbane’s most iconic live music venues. In this hands-on role, you’ll oversee event operations and team leadership across shows and functions, ensuring everything runs smoothly while delivering exceptional experiences for artists, staff, and guests. From staff management and training, to compliance, stock control, and frontline customer service—you’ll be across it all. Reporting to the General Manager and working closely with the Venue Management Team, this is a full-time role with evening, weekend, and public holiday shifts required based on the event calendar. Key Responsibilities Event Operations & Team Leadership + Lead all aspects of events, including artist liaison, box office, and FOH operations + Manage, support, and train casual staff and supervisors + Conduct pre-event risk assessments and checklists + Ensure smooth venue presentation and compliance during events + Represent the venue on the OH&S committee Venue & Admin Support + Manage stock ordering and POS inventory system, including monthly stocktake + Support social media engagement and customer enquiries during shifts + Assist with rostering, scheduling, and post-event wrap-ups + Liaise with bookings and production teams to align on artist needs + Deliver high-level admin and resource coordination ahead of events Required Skills and Experience: + Minimum 2 years’ experience in a high-volume operations or events role + Strong leadership, communication, and customer service skills + Experience in rostering and inventory systems (POS/stock management) + Calm under pressure and solutions-focused + Passion for live music and creating unforgettable moments The Benefits: + A vibrant, music-focused workplace fostering creativity and collaboration. + Opportunities for professional development and career advancement. + Access to concerts, events, and other entertainment perks. + A diverse, equitable workplace where every voice matters. + Comprehensive benefits, from volunteer days to wellness programs and mental health support. Equal Opportunities: We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and Homelife. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Ready to take centre stage in Brisbane’s live music scene? Apply now with your resume and a cover letter telling us why you're the perfect fit. #LNAPAC #LI-TO1