The Omni Homestead Resort & Spa
Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.
The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.
Job DescriptionTo describe the duties of the Player Service Representative who is responsible for giving the highest level of customer service while maintaining the quality of our daily golf operations.
ResponsibilitiesEssential Functions:
Enthusiastic greeting of every guestA Player Service Representative is always assessable for any and every need of the guestFollow through with each guest when his or her visit is completeProvide a customer friendly environmentMake sure your work area is spotless and organized, and each area of the operation is aesthetically pleasingResponsible for providing continuous detailing and maintenance to the golf course equipment and facility (E.g. Golf Cars, workstation, practice range, emptying trash receptacles, etc….)Responsible for every group arriving to the first tee on timeHandling and cleaning of guest’s clubs & golf cartsEnsuring the practice facility is presentable at all times (E.g. Range bags are picked up, and/or pyramids are stocked and presented in an orderly manner.)
Tools and Equipment:
Radios, golf cars, golf bags, range picker, shag bags, hose, and towels
Qualifications
Mostly outdoors around cart staging area and practiceMust be able to lift 60 pounds of golf clubs/buckets of practice ballsMust be able to operate a golf carMust be able and willing to stand for 8-10 hours each shift.Must have an outgoing and positive disposition.Knowledge of appropriate verbiage for fine dining setting(preferred)Previous customer service experince.Weedend availability.
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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