Classification: Non-Exempt

Reports to: Collection Manager

Our Donation Station Attendants exceed donor expectations by providing exceptional service. In this position, you will play a key role in representing the charity, ensuring every donor has a positive experience.

Essential Duties and Responsibilities:

Greet donors; deliver courteous and respectful service Assist with receiving and recording donations Safeguard donations until collected Maintain a clean and organized donation site Confirm that trailer has appropriate supplies Place any flags, banners, balloons or signage in visible, attractive manner Become knowledgeable of charity's purpose  

Qualifications:

Demonstrated customer service skills Planning and organizational skills Ability to stand 6-8 hours per day Ability to bend frequently Ability to lift up to 35 pounds regularly Ability to communicate orally and in writing Ability to work independently or as part of a team Ability to establish relationships with peers, internal and external customers

 Education, Experience, Training Required:

High school diploma or equivalent; or a combination of education and experience that yields the required knowledge, skills and abilities. High level of diplomacy and interpersonal skills.