WSP is one of the world's leading engineering professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Property & Buildings, Transportation & Infrastructure, Environment, Industry, Resources (including Mining and Oil & Gas) and Power & Energy sectors as well as project delivery and strategic consulting services. GUIDING PRINCIPLES + We value our people and our reputation. + We are locally dedicated with international scale. + We are future-focused and challenge the status quo. + We foster collaboration in everything we do. + We have an empowering culture and hold ourselves accountable. JOB SUMMARY As Documentation Specialist you will be required to collaborate with multiple teams across the business for the development and delivery of high quality and accessible documentation. The role involves training and communicating best practise to the Business Administration team and wider UK Business. You will oversee and coordinate large documentation requests requests for the UK Business and work with the Business Support Team Leaders to resource requests and ensure deadlines are met. This role will be responsible for allocating work and tasks to the Business Support Team and you will be expected to monitor quality of teams output and ensure tasks are delivered on time. **We are WSP - Join us and make your career future ready!** In today’s world it’s important to work for a company that has clear purpose, giving back to communities and supporting what is truly important in the world. When considering a career move its vital to work for a business that is aligned to your values and goals, a place where you can belong. To find out more about our business click on the following link and discover what awaits you at WSP: Who We Are | WSP (https://www.wsp.com/en-gb/who-we-are) **WHAT’S IN IT FOR YOU** **Work-life balance?** WSP recognises that work is only one part of your life and making time for other things is important – whether that’s for your families, friends, or yourself. Our hybrid working policy allows the flexibility to work from the comfort of your own home as well as collaborating in our contemporary offices across the UK. **Inclusivity & Diversity?** We want our people to achieve rewarding careers, bringing their whole selves to work. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP. Our employee resource groups VIBE (LGBTQ+ employees), CREED (Championing Racial Equality and Ethnic Diversity) and our Gender Balance Group, in tandem with WSP’s Neurodiverse Community Group, WSP Connect Group (visible and non-visible disabilities) help us promote the right environment for you to reach your full potential. **Health & Wellbeing?** We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Med24 gives you and your family unrestricted telephone access to an NHS doctor where you can call day or night or have a face-to-face video consultation. **Flex your time?** For improved work life balance, WSP offers the “WSP Hour” which enables you to take one hour per day to do as you wish and make up the time earlier or later that day. We also offer part time and flexible working arrangements plus the option to flex your bank holiday entitlement to suit you. **Your development?** We appreciate that development and training is important to you and that’s why we have a supportive environment that invests in your development, whether that’s chartership, training or mentoring. **APPLY NOW AND BE THE FUTURE OF WSP!** **\#WeAreWSP** _Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application._ _Please note WSP reserves the right to close the vacancy before the advertised closing date._ + Provide guidance and support to colleagues on large documentation projects. + Work closely with Business Excellence to ensure relevant documents and templates are updated on BMS and the WSP Intranet. + Regularly engage with stakeholders to promote the services of Business Administration through effective communication. + Ensure effective communication regarding business-critical changes to WSP Documentation. + Support the development, testing and deployment of WSP templates. + Quality check documents and work to ensure they meet a high standard in line with WSP brand guidelines. + Focus on promoting and maintaining a culture of continuous improvement. + Support Business Support Team Leaders to allocate work and tasks to the team working from Enforma. + Demonstrate positive, proactive people skills to deliver Training to the Business Support Team on subjects such as Accessibility, Word, Template Training and Proof Reading. + Support the Business Support Manager to ensure that the Business Support Team adhere and are kept up to date with relevant policies and procedures, as well as technology changes, to be able to deliver an outstanding client experience. + Assist in identifying potential opportunities where Business Administration can offer support. + Proactively contribute to ensuring a safe and healthy working environment. + Extensive experience in providing high quality administrative support. + Strong verbal and written communication skills, with excellent attention to detail. + Advanced working knowledge of Microsoft 365, including Word, PowerPoint and Excel. + A good working knowledge and understanding of Adobe InDesign and wider Adobe Creative Apps is desired. + Demonstrable experience of producing documentation and collateral to a high standard, maintaining consistency with language, formatting and brand. + Ability to work independently and collaborate with others, providing support to other colleagues during times of heavy workload and absences. + Ability to work well under pressure and use own initiative. + Always maintains confidentiality. + Excellent organisational and interpersonal skills with the ability to meet deadlines. + Possesses a professional and confident manner. + Communicates openly, keeps stakeholders informed and proactively shares knowledge. + Adopts a flexible and adaptable approach. + Builds effective working relationships with colleagues across the organisation. + Demonstrates ownership of personal and professional developement. \#LI-CM1