Responsibilities: Accurately capture consignee instructions in the system. Ensure final file covers are received before vessel sailing. Manage a minimum annual volume of 600 containers (complexity dependent). Submit shipping instructions to shipping lines before the deadline. Prepare, process, and submit essential documents like PPECB’s, Phyto’s, Certificates of Origin, Cargo Dues, EUR 1’s, and Form A’s, in compliance with legislation. Assist clients in updating shippers, contacts, and instructions on the system. Keep systems updated and accurate at all times. Log costs, delays, and important shipment notes in the system. Complete invoice details and Form 7s within 30 days of vessel departure. Report documentation or client-related concerns to management. Collaborate with various internal departments to resolve flagged issues. Work directly with clients to ensure all required documents and information are received. Communicate with third-party service providers for smooth operations. Handle client queries efficiently, ensuring a seamless documentation process. Requirements: Grade 12/Matric (essential). Diploma in Logistics or Supply Chain Management (preferred). Minimum of 2 years experience in Freight Forwarding & Logistics (exports). Ability to work under pressure and meet deadlines. After-hours availability is a must. Proficiency in Google Workspace, Excel, and Inttra. Strong organizational and communication skills. Ability to collaborate with multiple stakeholders across departments. To apply, please send your CV to [email protected]      
 
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
 
Persona Staff (Pty) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.