Classification: Exempt

Reports to: VP of Operations

The District Manager will support multiple locations in Middle and West, TN and deliver the company vision through the ownership and accountability for top line sales, profitability, management development, efficiency in meeting production quotas, and delivering key metrics in customer service. The DM will also work in concert with company objectives and policies as well as local, state and federal guidelines in executing initiatives.

Responsibilities:

Work through the store manager to focus the store teams on the right prioritiesCollaborate with leadership team to hire, train, coach and develop to improve store manager and location performanceIdentify and develop successful store operating plans and strategies to drive sales, production and budgeted profit goals and optimize performance expectationsIdentify and manages the execution of store business plans that drive key performance indicator results and that maximize business opportunitiesSupport and drive new operational initiatives to ensure successful implementation and sustainability of such processesMaximize store performance through consistent and effective problem-solving, coaching and feedback, reporting and follow-upAchieve ideal staffing standards for all levels of their organization through proper recruiting, hiring and retention practices in addition to development of internal personnelRole model actions consistent with the values and mission of the company while continuously working to improve and sustain our family culture

Key job duties:

Maintain high level of Merchandise and Floor presentation to company standardsSupport the company vision and mission statements and implement the strategies necessary to achieve themOversee primary facets of all operational components including the collections process, production performance and retail salesTravel to store locations and lead store management in the planning, implementation and execution of merchandising and operations initiatives Maintain high standards of store imaging and merchandising ensuring that all stores are clean, well-stocked, staffed to ideal, and ready for businessAccountable for building store sales and gross profits through implementation of corporate merchandising policies, procedures and programsSupport and enforce all company policies, and local, state and federal laws and regulationsMaintain working relationships with associates to support the open-door policyServe as a proactive leader of the operations team, evaluating and implementing new concepts in the storesCoach and develop associates for growth and promotion to maintain a high-quality staffPartner with all departments including Accounting, IT, Risk Management and HRSupervise and coach direct reports in the performance of their duties; completes performance reviews and provides feedback and development opportunities to direct reportsMust be able to perform the essential functions of this position with or without reasonable accommodation

Primary Leadership Competencies:

Problem Solving – ability to identify root causes and resolveIntegrity – maintains high standards in all activitiesCollaboration – able to work with and through othersInterpersonal – comfortable interacting with customers and hourly employeesPerformance Management and counselingFollow-through – meets commitmentsChange Management and CommunicationCommunication – strong verbal and writing skillsTechnical expertise – knows and understandsLeadership – demonstrate by exampleCoach and Develop people – foster a training and development cultureMulti-Tasking – ability to effectively handle multiple initiatives concurrently

Experience:

At least 5 years of experience in a retail or thrift environment, preferably with a big box chain.At least 2 years’ experience as multi-unit supervisorStrong financial and Productivity report acumenExcellent verbal and written communicationAbility to travel 4 days a week, visiting stores; must live within market

Why City Thrift?

Competitive pay.Growing company.Work/Life balance.Help your community and our planet.401k, healthcare benefits, PTO, bonus potential and much more!