This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. Resume Deadline: April 24th, 2024 Market Rate: $96,500 Dist Instructor / $109,000 Adv Dist Instructor Hiring Manager: Roger Greaser / supv Richard Drevon / mgr Recruiter: David Carter x 724-691-9385 All employees who apply for a posted position must notify their supervisors that they have applied. Employees who have not been in their current positions for at least one year or who are in a position with specific requirements beyond one year, must obtain approval from their supervisor before applying. **NOTE** **this position is supporting the area of Jeannette PA area and additional support areas as needed. Travel within the footprint is required.** **This position has been reposted. If you applied earlier, you do NOT need to re-apply.** **The selected candidate may be offered a position within the same job family, at a level that is lower than what was posted. This will be determined based upon** **Primary Functions** – Listed in order of priority + Leads design, development, and implementation activities of effective training materials and programs by: + Reviewing and maintaining knowledge of present procedures, practices, and other departmental background information relative to the assignment developing and administering new policies and practices pertaining to the area being served + Developing and maintaining communications necessary to gain knowledge of changes in policies and procedures and incorporating these in the curriculum + Developing and maintaining broad knowledge of the learning technology available to support training; Design and develop plans for courses + Design and develop training aids for course presentation and conducts training programs and assists with direct observations and reviews of student evaluations to ensure + Ability of instructors to conduct effective, easy-to-understand classroom training + Ability of instructors to explain Company policies applicable to training programs + Adherence to safety practices and procedures + Creating and managing an appropriate learning environment + Collects and analyzes feedback from supervision and students. From results received, makes recommendations to improve training + Mentors instructors through observation, providing feedback and written documentation + Observes post training performance of students and notes recommendations, performs student evaluations, and provides oral and written feedback + Assists in the administration of the training section by: + Maintaining training materials + Maintaining training attendance records + Assisting to coordinate training programs with associated departments + Maintaining knowledge of the training and tracking system to assist with student record maintenance + Submitting course, class, and registration information to allow ample time for student enrollment + Submitting required paperwork upon course completion + Communicates training and classroom activities, discussions with supervision, and outcomes of meetings attended + Complete projects by scheduled deadlines; communicates anticipated problems, suggesting alternative plans when appropriate + Assists in the work of a higher classification and performs other duties as assigned **Experience** – Previous experience/specific types of work required to perform the primary job functions + Demonstrated skill and ability to perform at the instructor level **Skills and Knowledge** – Specific skills and knowledge required to perform the primary job functions + Acts as a resource for the development and implementation of training programs ensuring adherence to Company, safety, and department policies and procedures + Assists with coordinating activities related to training instructors on proper operating and care of hardware, audio and visual equipment and stays abreast of current technology + Attends training seminars and related training for additional knowledge and skills, reads professional journals to upgrade knowledge of developments in the area of training + Demonstrated effective ability to develop, implement, and evaluate training programs + Skill to evaluate for content, accuracy, and clarity the training materials, student evaluations, memos, and reports written by instructors + Verbal communication skills to convey ideas, policies, and procedures in a clear, concise and understandable manner + Commitment to customer service is demonstrated in classroom and non-classroom environments + Identifies customers’ needs and expectations and provides resolutions + Conducts needs analysis + Ability to accept and promote change + Ability to foster an environment among instructors that recognizes success and positively promotes improvement + Human relations skills to: + Establish and maintain rapport + Work with a variety of people in a professional business manner + Serve as a role model for instructors + Collects accurate information, organizes materials, analyzes relationships among data, and reports conclusions within established deadlines + Ability to remain current in computer knowledge applicable to the training section + Follows written and oral instructions, knowing when to ask for further clarification + Through written and verbal communication, provides instructors with clear and concise instructions + Provides clarification when necessary + Functional arithmetic knowledge applicable to the training section + Self-motivated to independently follow assignments through to completion and act as a role model for instructors + Judgment skills to evaluate, identify, and communicate strengths and weaknesses of instructors **Additional Information** + Willingness to travel overnight when necessary + Possession of a valid Driver’s license and/or CDL, as necessary **Qualifications at the Dist Instructor Level include:** + Associate Degree or higher with and additional 2-4 years of training experience in the field. In lieu of an Associate Degree a Workforce Development approved Instructor Certification will be considered, or equivalent in previous Field Experience such as Journeyman Level Line work skills: Or a minimum of a High School Diploma along with 4 years directly related experience as noted is required. **Qualifications at the Adv Dist Instructor Level include:** + Associate degree or higher with 4 plus yrs of training experience is required, OR Workforce Development approved Instructor Certification OR Journeyman level overhead line work skills with training experience (classroom or on-the-job). + Demonstrated skill and ability or previous experience in developing, implementing, or evaluating training programs a plus. + Previous technical experience (T&D Skills instructors require journeyman level skill set in one or more areas within Transmission & Distribution operations). + Prior experience as an instructor (classroom or on-the-job) is desirable.the results of the interview process which considers the candidate’s skills, work history, experience level, and other relevant qualifications.