Adecco is assisting their client with their search for a Dispatcher/Customer Service. **Type:** 40hrs/wk. Contract **Start Date: 1-2 weeks.** **Location:** PHOENIX AZ 85040 (on site required) **Pay: $22.00** **Duration: 1-3 month and possible Temp-to-Hire (based on performance)** **Shift:** Monday thru Friday 7am-430pm **Description:** Ability to prioritize calls and leverage appropriate workforce. 2. Schedule or dispatch service technicians to appropriate locations, according to customer requests, specifications, or needs. Verify receipt of call by technician. 3. Respond to customer difficulties with billing and service. 4. Communicate work orders, messages, or information to or from supervisors, or technicians. 5. Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment. 6. Assign a technician working in the area and work order or purchase order number. 7. Upon work completion close ticket and contact customer for feedback about the task performed & the quality of the work. 8. Respond and review calls taken by call center. 9. Obtain COD information and notify credit to send an application for credit approval to new customers 10. Additional responsibilities as assigned. ADDITIONAL INFORMATION: · Ability to successfully manage multiple, competing priorities/task in a fast-paced work environment. · Strong communication skills, verbal and written, required. · Intermediate to advanced proficiency in Microsoft Office Suite. · Strong organizational, time management skills, and high attention to detail · Flexibility to work outside normal working hours, as required. · Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC is preferred. · High level of professionalism and diplomacy · Strong customer focus skills · Excellent telephone and communication skills. Ability to handle high volume of telephone calls. · Demonstrated ability to making decisions, learn quickly, thinking rationally and exercising good judgment. Work effectively in diverse team environment. EDUCATION REQUIREMENT: High school is required. **IMPORTANT:** This job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must Apply Now. **Pay Details:** $22.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance