Dish Attendant Job Details Job Location Bears Den Restaurant - Hogansburg, NY Education Level Graduate Degree Salary Range $15.00 - $16.50 Hourly Travel Percentage None Job Shift Any Job Category Restaurant - Food Service Description JOB SUMMARY: As Dish Attendant, you are a member of the TMG Restaurant Team. You will conduct business according to the details of your job description and the employee manual, making the customer our # 1 priority. As a member of the TMG team you will be required to live and breathe our mission to seize opportunity, lead with passion and be the absolute best. Organizational mandates: Job Knowledge + Can operate a dish machine to the companies and manufacture specifications. + Use proper measurements of detergent and sanitizer in the dish machine. + Removes all garbage. + Assists in other cleaning areas of the kitchen. + Dishwashers are required to know all cleaning products that they use on a day-to-day basis. + Must be thoroughly familiar with dishwasher machine, how it operates and why. + Keeps dish and others storages areas clean and organized. + Restocks all dishes, glassware, utensils, pots and pans. + Performs additional responsibilities requested by manager. + Using bus bucket, remove dirty dishes to the dish room. Replace full bucket(s) with clean empty ones on the cart. + Dirty dishes are to be scraped before being put into the soaking bucket + Breaks down, cleans, and sanitizes the dish machine at the end of each shift. Customer Service + Have a good understanding of what constitutes proper customer service which will allow you to provide direction to TMG employees when needed. Success Factors: + We will know the Dishwasher is successful when they fully understand the job at hand. + We will know the Dishwasher is successful when they take proper care of all kitchen equipment. + We will know the Dishwasher is successful when they are able to communicate clearly, empathize and enthusiastically listen to all customers. + We will know the Dishwasher is successful when they are properly presentable at the beginning, during and after their shifts. + We will know the Dishwasher is successful when they are working effectively as a member of the team. behavioral characteristics: + Must have exceptional interpersonal and communication skills. + Must have the ability to interact with all levels of employees and customers, both directly, and over the telephone. + Must consistently represent the Bears Den Restaurant and TMG in a positive manner. + Must be respectful of the professional boundaries (no drama). Qualifications QUALIFICATIONS: + Ability to adhere to policies/procedures/standards (written and oral) + Able to operate effectively as part of a team in a fast-paced environment Postural & Physical Demand Requirements + Frequent reaching above waist, chest and shoulder level as well as below waist level + Frequent to continuous need for manual dexterity of both hands (handling, gripping, fine finger controls etc,) + Continuous standing on tiled surfaces for all tasks + Frequent hip flexion while walking for all tasks + Frequent lifting of boxes of supplies / Products weighing from <5 50 lbs vertically from floor to knuckle height + Occasional lifting of milk crates weighing between 5 30 lbs vertically from floor to knuckle height, knuckle to shoulder height or from fridge to counter height + Frequent exposure to cold/ below freezing and high heat temperatures (walk-in refrigerator and freezers, ovens) QUALIFICATIONS: Knowledge of basic sanitary guidelines. Knowledge of basic dish machine operations. CONCLUSION: This job description will give you a guideline to use to help ensure your success in your position. Tarbell Management Group is committed to ensuring customer and employee satisfaction. It is a business necessity to maintain our competitive advantage by providing outstanding customer service.