**Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.** **_By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?_** **Join us—Where your Career is a Force for Good!** **Job Description:** **_Why Choose Us?_** Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. **Where Your Career is a Force for Good!** We are currently seeking a part-time Disaster Residential Care Worker for our Red Cross House disaster shelter in Philadelphia, PA. The Red Cross House is a 26-unit Disaster Recovery Center that provides 24/7 shelter for those affected by disaster. The position is 24 hours per week and includes benefits. Overnight Shift: Wednesday overnight into Thursday: 12:00AM-8:00AM Thursday overnight into Friday: 12:00AM-8:00AM Saturday overnight into Sunday: 12:00AM-8:00AM **WHAT YOU NEED TO KNOW:** Under close supervision, the Disaster Residential Care Worker supports the day-to-day operations of a program or service. Serve as the initial point of contact between the service or program and others. Provide support, development and/or leadership guidance to all volunteers. Specific duties: The Disaster Residential Care Worker will provide intake service and residential care to families left homeless by disaster. Functions include all areas of client care and management, support to the kitchen coordinator; facilitate building safety and evacuation procedures, as well as supervision of cleanliness for client rooms and basic cleanliness of the building. **WHERE YOUR CAREER IS A FORCE FOR GOOD:** + Provide administrative and clerical support including answering telephones, routing incoming calls, process mail, and customer service. Respond to general inquiries about program or service. Maintain calendar of events and activities. + Track program statistics. Follow-up with customers helped by program or service. Maintain community contacts and resource lists to support program or service. Coordinate orientation for new volunteers. Maintain program database and files. + Schedule and coordinate requests for presentations and trainings. + Collect preliminary client information and refer client to appropriate Red Cross services. + Resolve routine problems as they arise and bring non-routine problems to the attention of program or service management/leadership. + Process requests for presentations to community individuals and groups. May conduct presentations as assigned. + Monitor and maintain program supply and equipment inventory, including program or service printed materials. **WHAT YOU NEED TO SUCCEED:** + Education: High School or equivalent required. + Experience: Up to 1 year of related experience. + Skills & Abilities: Respond promptly to customer needs, listen and obtain clarification, and follow policies and procedures. Complete administrative tasks correctly and on time using time efficiently. Demonstrate accuracy and thoroughness. Work with integrity and ethics. Maintain confidentiality. Good verbal and written communication skills. Ability to work on a team. + Travel: Travel may be required. **BENEFITS FOR YOU:** As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: · Medical, Dental Vision plans · Health Spending Accounts & Flexible Spending Accounts · PTO: Starting at 15 days a year; based on type of job and tenure · Holidays: 11 paid holidays comprised of six core holidays and five floating holidays · 401K with up to 6% match · Paid Family Leave · Employee Assistance Program · Disability and Insurance: Short + Long Term · Service Awards and recognition **_Apply now! Joining our team will provide you with the opportunity to make a difference every day._** _The American Red Cross is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law._ ​ **_Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws._** AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS (https://www.americorps.gov/partner/partnerships/employers-national-service) partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday (https://www.redcross.org/volunteer/become-a-volunteer/urgent-need-for-volunteers.html) to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf)